Section one: Contracting authority/entity
one.1) Name and addresses
Transport for London
5 ENDEAVOUR SQUARE
LONDON
E201JN
Contact
James Tottle
Telephone
+44 3432221234
Country
United Kingdom
Region code
UKI - London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ICT14090 Welfare, Violence and Aggression Case Management
two.1.2) Main CPV code
- 48100000 - Industry specific software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
This PIN is issued by Transport for London (TfL) and seeks to inform the market of a Market Sounding Questionnaire (MSQ) that shall be issued by TfL. The MSQ seeks to obtain market feedback in relation to delivery of a Case Management solution which; tracks, tracks incident details, staff information, victim support activities and outcomes of WVA cases. This will ensure consistent support is offered throughout cases, details are recorded safely and securely, and we can monitor and improve activity and support provided to victims. The primary focus of this EME is to better understand the market offering and appetite, to explore areas that will shape TfL's procurement strategy for a case management solution and to understand perceived risks and opportunities.
TfL would like those parties that may be interested in such an exercise to identify themselves and express their interest as well as to respond to the MSQ. Please note that to do so, organisations will need to provide an Expression of Interest (EoI) to the following email address
Following this and upon request, supplier organisations will be sent a copy of the MSQ which they will be invited to review and if appropriate complete by volunteering feedback. The MSQ includes additional details about submission arrangements and response deadlines.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2023/S 000-017533
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.1.1
Place of text to be modified
Title
Instead of
Text
ICT14090 Welfare, Violence and Aggression Case Management
Read
Text
ICT14090 Work-Related Violence and Aggression (WVA) Case Management Solution