Section one: Contracting authority
one.1) Name and addresses
Driver and Vehicle Licensing Agency
Swansea
SA6 7JL
patience.arinaitwe@dvla.gov.uk
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Payment Gateway Services
Reference number
PS/20/48
two.1.2) Main CPV code
- 66000000 - Financial and insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
Awarded Contract: Provision of Payment Gateway Services PS/20/48.
This service will be used for DVLA’s online and telephony channels for services including, but not
limited to, Electronic Vehicle Licensing, Personalised Registrations, Driving Licence applications and
Penalty Payments.
DVLA services total circa 28 million payment transactions per year currently. This is expected to
increase in the future as new digital services are introduced and digital uptake increases.
DVLA are keen to ensure that new payment methods and technologies are explored and used where
these are of benefit to customers throughout the life of the contract, including but not limited to
support for digital wallet transactions including mobile transactions (e.g. Apple Pay, Android Pay and
open banking transactions).
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,100,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Awarded Contract: Provision of Payment Gateway Services PS/20/48.
This service will be used for DVLA’s online and telephony channels for services including, but not
limited to, Electronic Vehicle Licensing, Personalised Registrations, Driving Licence applications and
Penalty Payments.
DVLA services total circa 28 million payment transactions per year currently. This is expected to
increase in the future as new digital services are introduced and digital uptake increases.
DVLA are keen to ensure that new payment methods and technologies are explored and used where
these are of benefit to customers throughout the life of the contract, including but not limited to
support for digital wallet transactions including mobile transactions (e.g. Apple Pay, Android Pay and open banking transactions).
two.2.5) Award criteria
Cost criterion - Name: Quality / Weighting: 70%
Cost criterion - Name: Cost / Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-005580
Section five. Award of contract
Contract No
PS/20/48
Title
Provision of Payment Gateway Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 May 2022
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Driver and Vehicle Licensing Agency
Swansea
patience.arinaitwe@dvla.gov.uk
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,100,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Driver and Vehicle Licensing Agency
Swansea
Country
United Kingdom