Section one: Contracting authority
one.1) Name and addresses
Places for People
4 The Pavilions
Preston
PR2 2YB
purchasing@placesforpeople.co.uk
Telephone
+44 1772897200
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.placesforpeople.co.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.delta-esourcing.com/tenders/UK-UK-Preston:-Telecommunications-services./723974Q3EF
Additional information can be obtained from another address:
Places for People
4 The Pavilions
Preston
PR2 2YB
purchasing@placesforpeople.co.uk
Telephone
+44 177289720
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Tenders or requests to participate must be submitted electronically via
https://www.delta-esourcing.com/tenders/UK-title/S648HQ5J4T
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Provision of Telecoms and Associated Services
Reference number
Telecoms/JW/AM/NJ/2022
two.1.2) Main CPV code
- 64200000 - Telecommunications services
two.1.3) Type of contract
Services
two.1.4) Short description
Places for People are seeking to appoint a sole supplier of the provision of telephony services and related management services.
Places for People are looking to transition away from analogue services ahead of the copper switch off in 2025. The transition is a key objective for Places for People, and will be looking to start this work as soon as the provider has been appointed.
two.1.5) Estimated total value
Value excluding VAT: £800,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Places for People are seeking to appoint a sole supplier of the provision of telephony services and related management services.
Places for People are looking to transition away from analogue services ahead of the copper switch off in 2025. The transition is a key objective for Places for People, and will be looking to start this work as soon as the provider has been appointed.
Places for People are also looking for a sole supplier who can provide high levels of customer services and establish a full range of management information, KPI’s and metrics to provide technical and management reporting against specific SLAs to cover availability, performance, quality, and provisioning of the service. As well as offering a cost effective and forward-thinking solution(s) that are fit for purpose as the estate changes over the duration of the contract.
In addition, proactively identifying what services are required, what is available and begin the process of replacing services and by providing a flexible and innovative approach when reviewing site requirements.
Please note that Avaya and SBCs are not required as part of this contract.
Overview of services to be supplied but not limited to:
• Calls & lines
• Broadband services
• Router management
• WLR rental (PSTN, rental)
• WLR call traffic
• Unified Communications solutions
• Wi-Fi solutions
• Call recording
• Network cabling (fibre)
• CRM integration
• Simplified monthly billing and relevant monitoring, management and reporting
• Migration of service from incumbent supplier (if required) and the management of any third parties required to migrate and deliver the service.
• Complete management of installation and transitions services.
• Ongoing support and maintenance services.
Places for People will be looking to appoint a sole provider for the initial contract term of 3 years with the option to extend the contract for a further 2 years (3+2).
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £800,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
The Contracting Authority has an option to extend the duration of the agreement by a period of 24 months in accordance with the terms set out in the agreement.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Contracting Authority has an option to extend the duration of the agreement by a period of 24 months in accordance with the terms set out in the agreement.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 August 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
5 August 2022
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Preston:-Telecommunications-services./723974Q3EF
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/723974Q3EF
GO Reference: GO-2022621-PRO-20442318
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
Royal Court of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
High Court of England and Wales
Royal Court of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Cabinet Office
70 Whitehall
London
SW1A 2AS
Country
United Kingdom