Section one: Contracting authority
one.1) Name and addresses
Places for People
4 The Pavilions
Preston
PR2 2YB
purchasing@placesforpeople.co.uk
Telephone
+44 1772897200
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.placesforpeople.co.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Provision of Telecoms and Associated Services
Reference number
Telecoms/JW/AM/NJ/2022
two.1.2) Main CPV code
- 64200000 - Telecommunications services
two.1.3) Type of contract
Services
two.1.4) Short description
Places for People are seeking to appoint a sole supplier of the provision of telephony services and related management services.
Places for People are looking to transition away from analogue services ahead of the copper switch off in 2025. The transition is a key objective for Places for People, and will be looking to start this work as soon as the provider has been appointed.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £800,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Places for People are seeking to appoint a sole supplier of the provision of telephony services and related management services.
Places for People are looking to transition away from analogue services ahead of the copper switch off in 2025. The transition is a key objective for Places for People, and will be looking to start this work as soon as the provider has been appointed.
Places for People are also looking for a sole supplier who can provide high levels of customer services and establish a full range of management information, KPI’s and metrics to provide technical and management reporting against specific SLAs to cover availability, performance, quality, and provisioning of the service. As well as offering a cost effective and forward-thinking solution(s) that are fit for purpose as the estate changes over the duration of the contract.
In addition, proactively identifying what services are required, what is available and begin the process of replacing services and by providing a flexible and innovative approach when reviewing site requirements.
Please note that Avaya and SBCs are not required as part of this contract.
Overview of services to be supplied but not limited to:
• Calls & lines
• Broadband services
• Router management
• WLR rental (PSTN, rental)
• WLR call traffic
• Unified Communications solutions
• Wi-Fi solutions
• Call recording
• Network cabling (fibre)
• CRM integration
• Simplified monthly billing and relevant monitoring, management and reporting
• Migration of service from incumbent supplier (if required) and the management of any third parties required to migrate and deliver the service.
• Complete management of installation and transitions services.
• Ongoing support and maintenance services.
Places for People will be looking to appoint a sole provider for the initial contract term of 3 years with the option to extend the contract for a further 2 years (3+2).
two.2.5) Award criteria
Quality criterion - Name: Quality &Technical Merit Questions / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-016963
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 October 2022
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Ocean Telecom
Eldo House, Kempson Way
Bury St Edmunds
IP32 7AR
Telephone
+44 1284771555
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
04357811
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £800,000
Section six. Complementary information
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=731906936
GO Reference: GO-20221031-PRO-21314797
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
Royal Court of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
High Court of England and Wales
Royal Court of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Cabinet Office
70 Whitehall
London
SW1A 2AS
Country
United Kingdom