- Scope of the procurement
- Lot 6. Battery Operated Hearing Aids (Paedatric)
- Lot 9. Rechargeable Hearing Aid Devices (Including Chargers)
- Lot 2. Ear Moulds
- Lot 1. Battery Operated Hearing Aids (Adult)
- Lot 3. Combination HA Tinnitus Device
- Lot 5. Hearable/Wearable
- Lot 10. Bone Conduction and Body Worn Aids
Section one: Contracting authority
one.1) Name and addresses
The Common Services Agency (more commonly known as NHS National Services Scotland)
Gyle Square (NSS Head Office), 1 South Gyle Crescent
Edinburgh
EH12 9EB
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
http://www.nss.nhs.scot/browse/procurement-and-logistics
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Audiological Devices
Reference number
NP61524
two.1.2) Main CPV code
- 33185000 - Hearing aids
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’) acting through its division National Procurement, is undertaking this procurement of Audiological Devices (‘Products’) as outlined further below on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Joint Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 Northern Ireland Health and Social Care Trusts (collectively hereafter referred to as (‘Participating Authorities’).
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £58,200,000
two.2) Description
two.2.1) Title
Battery Operated Hearing Aids (Paedatric)
Lot No
6
two.2.2) Additional CPV code(s)
- 31440000 - Batteries
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Battery Operated Hearing Aids (Paedatric)to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Rechargeable Hearing Aid Devices (Including Chargers)
Lot No
9
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Rechargeable Hearing Aid Devices (Including Chargers)to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Ear Moulds
Lot No
2
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Purchase / provision of Earmoulds to be across NHS Scotland sold directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 20
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Battery Operated Hearing Aids (Adult)
Lot No
1
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Battery Operated Hearing Aids(Adult) to be across NHS Scotland sold directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications support / Weighting: 5
Price - Weighting: 70
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Combination HA Tinnitus Device
Lot No
3
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Combination HA Tinnitus Devices to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Hearable/Wearable
Lot No
5
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Hearable/Wearable Devices to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Bone Conduction and Body Worn Aids
Lot No
10
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Bone Conduction and Body Worn Aids to be supplier across NHS Scotland.
We envisage 7 suppliers for this lot
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-004582
Section five. Award of contract
Lot No
2
Title
Ear Moulds
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 May 2024
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 6
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
GN Hearing UK Ltd
Unit 13 Talisman Business Centre
Bicester
OX26 6HR
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Minerva Laboratories Ltd
Unit 13 Eastgate Business Park, Wentloog Avenue
Cardiff
CF3 2EY
Country
United Kingdom
NUTS code
- UKL22 - Cardiff and Vale of Glamorgan
The contractor is an SME
No
five.2.3) Name and address of the contractor
Normanby Laboratory Services Limited
W8 The Innovation Centre, Vienna Court, Kirleatham Business Park
Redcar
TS10 5SH
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Sonic Laboratories
Sonic Laboratories, 36 A Kingfisher Court
Newbury
RG14 5SJ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
William F Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove
Stockport, Cheshire
SK7 5BX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Universal Aids Limited
8-14 Wellington Road South
Stockport
SK4 1AA
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £667,000
Section five. Award of contract
Lot No
3
Title
Combination HA Tinnitus Device
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 May 2024
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 5
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
GN Hearing UK Ltd
Unit 13 Talisman Business Centre
Bicester
OX26 6HR
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Oticon Limited
Cadzow Industrial Estate
Hamilton
ML3 7QE
Country
United Kingdom
NUTS code
- UKM95 - South Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Sonova UK
Sonova House, Lakeside Drive, Centre Park
Warrington
WA1 1RX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
William F Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove
Stockport, Cheshire
SK7 5BX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
WS AUDIOLOGY LIMITED
Winster House , Chester Business Park Lakeside
Chester
CH4 9QT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £498,000
Section five. Award of contract
Lot No
5
Title
Hearable/Wearable
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 May 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 2
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
William F Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove
Stockport, Cheshire
SK7 5BX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
WS AUDIOLOGY LIMITED
Winster House , Chester Business Park Lakeside
Chester
CH4 9QT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1
Section five. Award of contract
Lot No
6
Title
Battery Operated Hearing Aids (Paedatric)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 May 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 2
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Oticon Limited
Cadzow Industrial Estate
Hamilton
ML3 7QE
Country
United Kingdom
NUTS code
- UKM95 - South Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Sonova UK
Sonova House, Lakeside Drive, Centre Park
Warrington
WA1 1RX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1
Section five. Award of contract
Lot No
9
Title
Rechargeable Hearing Aid Devices (Including Chargers)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 May 2024
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 5
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
GN Hearing UK Ltd
Unit 13 Talisman Business Centre
Bicester
OX26 6HR
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Oticon Limited
Cadzow Industrial Estate
Hamilton
ML3 7QE
Country
United Kingdom
NUTS code
- UKM95 - South Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Sonova UK
Sonova House, Lakeside Drive, Centre Park
Warrington
WA1 1RX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
William F Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove
Stockport, Cheshire
SK7 5BX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
WS AUDIOLOGY LIMITED
Winster House , Chester Business Park Lakeside
Chester
CH4 9QT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1
Section five. Award of contract
Lot No
10
Title
Bone Conduction and Body Worn Aids
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 May 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
William F Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove
Stockport, Cheshire
SK7 5BX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1
Section five. Award of contract
Lot No
1
Title
Battery Operated Hearing Aids (Adult)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 May 2024
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 5
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
GN Hearing UK Ltd
Unit 13 Talisman Business Centre
Bicester
OX26 6HR
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Oticon Limited
Cadzow Industrial Estate
Hamilton
ML3 7QE
Country
United Kingdom
NUTS code
- UKM95 - South Lanarkshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Sonova UK
Sonova House, Lakeside Drive, Centre Park
Warrington
WA1 1RX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
William F Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove
Stockport, Cheshire
SK7 5BX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
WS AUDIOLOGY LIMITED
Winster House , Chester Business Park Lakeside
Chester
CH4 9QT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £8,500,000
Section six. Complementary information
six.3) Additional information
The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’) acting through its division National Procurement, is undertaking this procurement of (add description here…) (‘Products’) on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Join Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 (collectively hereafter referred to as ‘Participating Authorities’), where applicable and Scottish Hospices. The estimated values referred to in Section II.1.5 and 11.2.6 covers the 48 Months contract duration plus the 2 x 12 months extension period of the framework agreement
(SC Ref:766384)
six.4) Procedures for review
six.4.1) Review body
Sheriff Court House
27 Chambers Street
Edinburgh
EH1 1LB
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
The bringing of court proceedings against the Authority after the Framework Agreement has be entered into will not affect the Framework Agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise the remedies that may be awarded by the courts where the Framework Agreement has been entered into are limited to the award of damages.
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