- Scope of the procurement
- Lot 1. Battery Operated Hearing Aids (Adult)
- Lot 2. Ear Moulds
- Lot 3. Combination HA Tinnitus Device
- Lot 4. Non-Programmable Tinnitus Therapy Device
- Lot 5. Hearable/Wearable
- Lot 6. Battery Operated Hearing Aids (Paedatric)
- Lot 7. Hearing Aid Batteries
- Lot 8. Rechargeable Hearing Aid Batteries
- Lot 9. Rechargeable Hearing Aid Devices (Including Chargers)
- Lot 10. Bone Conduction and Body Worn Aids
Section one: Contracting authority
one.1) Name and addresses
The Common Services Agency (more commonly known as NHS National Services Scotland)
Gyle Square (NSS Head Office), 1 South Gyle Crescent
Edinburgh
EH12 9EB
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
http://www.nss.nhs.scot/browse/procurement-and-logistics
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Audiological Devices
Reference number
NP61524
two.1.2) Main CPV code
- 33185000 - Hearing aids
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’) acting through its division National Procurement, is undertaking this procurement of Audiological Devices (‘Products’) as outlined further below on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Joint Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 Northern Ireland Health and Social Care Trusts (collectively hereafter referred to as (‘Participating Authorities’).
two.1.5) Estimated total value
Value excluding VAT: £4,800,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Battery Operated Hearing Aids (Adult)
Lot No
1
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Battery Operated Hearing Aids(Adult) to be across NHS Scotland sold directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications support / Weighting: 5
Price - Weighting: 70
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Ear Moulds
Lot No
2
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Purchase / provision of Earmoulds to be across NHS Scotland sold directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 20
Price - Weighting: 80
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Combination HA Tinnitus Device
Lot No
3
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Combination HA Tinnitus Devices to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Non-Programmable Tinnitus Therapy Device
Lot No
4
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Non-Programmable Tinnitus Therapy Devices to be sold across NHS Scotland, directly to health boards.
We anticipate 7 suppliers for this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Hearable/Wearable
Lot No
5
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Hearable/Wearable Devices to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Battery Operated Hearing Aids (Paedatric)
Lot No
6
two.2.2) Additional CPV code(s)
- 31440000 - Batteries
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Battery Operated Hearing Aids (Paedatric)to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Hearing Aid Batteries
Lot No
7
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Hearing aid Batteries to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 4 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 20
Price - Weighting: 80
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Rechargeable Hearing Aid Batteries
Lot No
8
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Rechargeable Hearing Aid Batteries to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 4 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 20
Price - Weighting: 80
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months extension are available to the authority.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Rechargeable Hearing Aid Devices (Including Chargers)
Lot No
9
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Rechargeable Hearing Aid Devices (Including Chargers)to be sold across NHS Scotland, directly to individual health boards.
We envisage awarding 7 suppliers on this lot.
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Bone Conduction and Body Worn Aids
Lot No
10
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
We require a range of Bone Conduction and Body Worn Aids to be supplier across NHS Scotland.
We envisage 7 suppliers for this lot
two.2.5) Award criteria
Quality criterion - Name: Training and support / Weighting: 15
Quality criterion - Name: Clinical Remit Support / Weighting: 10
Quality criterion - Name: Patient Applications / Weighting: 5
Price - Weighting: 70
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
2 x 12 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 61
In the case of framework agreements, provide justification for any duration exceeding 4 years:
This is a complex clinical area and changes to product will require considerable staff training and potential change to clinical practise and training in technique.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
13 March 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 13 June 2024
four.2.7) Conditions for opening of tenders
Date
13 March 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’) acting through its division National Procurement, is undertaking this procurement of (add description here…) (‘Products’) on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Join Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 (collectively hereafter referred to as ‘Participating Authorities’), where applicable and Scottish Hospices. The estimated values referred to in Section II.1.5 and 11.2.6 covers the 48 Months contract duration plus the 2 x 12 months extension period of the framework agreement
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 25885. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
It is a mandatory requirement that potential framework participants agree to support the Page 32 to 33 concept, provision and ongoing development of community benefits provision in relation to this framework. Potential framework participants are required to agree to this mandatory requirement. They are also requested to provide a brief summary of the community benefits that have recently been delivered within Scotland, if at all, and also what impact and outcomes these have achieved. Potential framework participants are required to summarise any proposed community benefits that will be developed and delivered as part of this contract if successful or, alternatively, potential framework participants confirm that they will engage with the NHS Scotland’s Community Benefits Gateway (CBG). This gateway, developed through requests from suppliers seeking opportunities to support the delivery of community benefits within the contracting region, provides information on community benefit opportunities. The CBG is a free and easy to use online service that connects NHS Scotland suppliers with third sector community organisations within Scotland and will be used for tracking and reporting and is an approved compliant route to the realisation of community benefits. For further information please visit NHSS Community Benefit Gateway
(SC Ref:754697)
six.4) Procedures for review
six.4.1) Review body
Sheriff Court House
27 Chambers Street
Edinburgh
EH1 1LB
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Authority will notify economic operators who submitted a tender or (where no deselection notification has previously been made) applied to be selected to tender, of its Page 33 to 33 decision to award the framework agreement which notification will contain among other information, a summary of the reasons why the economic operators was unsuccessful. The notification will incorporate a ‘standstill period’ of a minimum of 10 clear calendar days (or a minimum of 15 if the communication method used is not electronic) between the date on which the Authority dispatches the notice(s) and the date on which the Authority proposes to conclude the relevant framework agreement. The bringing of court proceedings against the Authority during the standstill period will automatically continue the prohibition on entering into the framework agreement until the court proceedings are determined, discontinued or disposed of, or the court, by interim order, brings to an end the prohibition. The remedies that may be awarded by the courts before the framework agreement has been entered into include the setting aside of the decision to award the framework agreement to the winning tenderer(s). The bringing of court proceedings against the Authority after the framework agreement has been entered into will not affect the framework agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise, the remedies that may be awarded by the courts where the framework agreement has been entered into are limited to the award of damages.