Section one: Contracting authority
one.1) Name and addresses
Chief Constable for Devon and Cornwall Police
Police HQ, Middlemoor
Exeter
EX2 7HQ
Contact
Rebecca Boyd
rebecca.boyd@devonandcornwall.pnn.police.uk
Country
United Kingdom
NUTS code
UKK - South West (England)
National registration number
N/A
Internet address(es)
Main address
http://www.devon-cornwall.police.uk/your-right-to-information
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68504&B=BLUELIGHT
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68504&B=BLUELIGHT
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ICT Managed Service Regional Framework
Reference number
802
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.
The services required will be:
• Service Management
• Customer Service Desk
• Applications
• End User Workplace
• Technical Security
• Hosting
• Data and Voice Network
• Field Mobile
• Airwave
• Resources
two.1.5) Estimated total value
Value excluding VAT: £175,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 50312620 - Repair of information technology equipment
- 72222000 - Information systems or technology strategic review and planning services
- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software
two.2.3) Place of performance
NUTS codes
- UKK - South West (England)
two.2.4) Description of the procurement
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.
The services required will be:
• Service Management
• Customer Service Desk
• Applications
• End User Workplace
• Technical Security
• Hosting
• Data and Voice Network
• Field Mobile
• Airwave
• Resources
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40%
Quality criterion - Name: Social Value / Weighting: 10%
Price - Weighting: 50%
two.2.6) Estimated value
Value excluding VAT: £175,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 October 2023
End date
30 September 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
21 July 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
21 July 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The High Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
CEDR
London
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
CEDR
London
Country
United Kingdom