Section one: Contracting authority
one.1) Name and addresses
Chief Constable for Devon and Cornwall Police
Police HQ, Middlemoor
Exeter
EX2 7HQ
Contact
Rebecca Boyd
rebecca.boyd@devonandcornwall.pnn.police.uk
Country
United Kingdom
NUTS code
UKK - South West (England)
National registration number
N/A
Internet address(es)
Main address
http://www.devon-cornwall.police.uk/your-right-to-information
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ICT Managed Service Regional Framework
Reference number
802
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.
The services required will be:
• Service Management
• Customer Service Desk
• Applications
• End User Workplace
• Technical Security
• Hosting
• Data and Voice Network
• Field Mobile
• Airwave
• Resources
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £175,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 50312620 - Repair of information technology equipment
- 72222000 - Information systems or technology strategic review and planning services
- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software
two.2.3) Place of performance
NUTS codes
- UKK - South West (England)
two.2.4) Description of the procurement
The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.
The services required will be:
• Service Management
• Customer Service Desk
• Applications
• End User Workplace
• Technical Security
• Hosting
• Data and Voice Network
• Field Mobile
• Airwave
• Resources
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40%
Quality criterion - Name: Social Value / Weighting: 10%
Price - Weighting: 50%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-015164
Section five. Award of contract
Contract No
1
Title
ICT Managed Service Regional Framework
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 November 2023
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
British Telecommunications plc
London
E1 8EE
Country
United Kingdom
NUTS code
- UKK - South West (England)
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £175,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
CEDR
London
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
CEDR
London
Country
United Kingdom