Section one: Contracting authority
one.1) Name and addresses
Wigan Council
Corporate Procurement, Customer Directorate,Town Hall, Library Street
Wigan
WN1 1YN
Contact
Ms. Michelle White
Telephone
+44 1942487286
Country
United Kingdom
Region code
UKD3 - Greater Manchester
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
425 - Support at Home Assistive Technology and Mobile Response Service
Reference number
DN646587
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Our aspiration in Wigan is a transformed and sustainable health and care system in Wigan Borough. This will be a system that is focused on what keeps people well and in control of their lives.
A core part of this aspiration is investment in technology-based solutions that support independent living for people with additional needs in their own homes and within Sheltered Accommodation developments for older people in Wigan Borough.
Our expectations are for a service with 3 elements that will make available:
• A portfolio of technology for people to use in their homes which includes installation renewal and updated technology as it becomes available, along with the ordering and storage of equipment, responsible disposal, refurbishment, and recycling of equipment.
• A mobile response service that attends people in their homes in response to alerts from the technology and provides personal care services and appropriate lifting
• A contact centre service to deal with alerts and calls from the technology and to liaise with the mobile response service.
There is an additional requirement to carry out personal care services and lifting as and when required for tenants living in Sheltered Accommodation.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,315,000
two.2) Description
two.2.2) Additional CPV code(s)
- 51000000 - Installation services (except software)
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
two.2.4) Description of the procurement
Our aspiration in Wigan is a transformed and sustainable health and care system in Wigan Borough. This will be a system that is focused on what keeps people well and in control of their lives.
A core part of this aspiration is investment in technology-based solutions that support independent living for people with additional needs in their own homes and within Sheltered Accommodation developments for older people in Wigan Borough.
Our expectations are for a service with 3 elements that will make available:
• A portfolio of technology for people to use in their homes which includes installation renewal and updated technology as it becomes available, along with the ordering and storage of equipment, responsible disposal, refurbishment, and recycling of equipment.
• A mobile response service that attends people in their homes in response to alerts from the technology and provides personal care services and appropriate lifting
• A contact centre service to deal with alerts and calls from the technology and to liaise with the mobile response service.
There is an additional requirement to carry out personal care services and lifting as and when required for tenants living in Sheltered Accommodation.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-036035
Section five. Award of contract
Contract No
425
Title
425 - Support at Home Assistive Technology and Mobile Response Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 March 2023
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Medequip Assistive Technology Ltd
Unit 2, The Summit Centre, Skyport Drive
West Drayton
UB7 0LJ
Country
United Kingdom
NUTS code
- UKD3 - Greater Manchester
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,951,480
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand, Holborn
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Wigan Council
Corporate Procurement, Customer Directorate, Wigan Council, Town Hall, Library Street
Wigan
WN1 1YN
Country
United Kingdom