Section one: Contracting authority
one.1) Name and addresses
Wigan Council
Town Hall, Library Street
Wigan
WN1 1YN
Contact
Ms. Michelle White
Telephone
+44 7818012977
Country
United Kingdom
NUTS code
UKD3 - Greater Manchester
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=42abeb11-5780-ed11-811c-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=42abeb11-5780-ed11-811c-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
425 - Support at Home Assistive Technology and Mobile Response Service
Reference number
DN646587
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Our aspiration in Wigan is a transformed and sustainable health and care system in Wigan Borough. This will be a system that is focused on what keeps people well and in control of their lives.
A core part of this aspiration is investment in technology-based solutions that support independent living for people with additional needs in their own homes and within Sheltered Accommodation developments for older people in Wigan Borough.
Our expectations are for a service with 3 elements that will make available:
• A portfolio of technology for people to use in their homes which includes installation renewal and updated technology as it becomes available, along with the ordering and storage of equipment, responsible disposal, refurbishment, and recycling of equipment.
• A mobile response service that attends people in their homes in response to alerts from the technology and provides personal care services and appropriate lifting
• A contact centre service to deal with alerts and calls from the technology and to liaise with the mobile response service.
There is an additional requirement to carry out personal care services and lifting as and when required for tenants living in Sheltered Accommodation.
two.1.5) Estimated total value
Value excluding VAT: £4,315,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
two.2.4) Description of the procurement
Our aspiration in Wigan is a transformed and sustainable health and care system in Wigan Borough. This will be a system that is focused on what keeps people well and in control of their lives.
A core part of this aspiration is investment in technology-based solutions that support independent living for people with additional needs in their own homes and within Sheltered Accommodation developments for older people in Wigan Borough.
Our expectations are for a service with 3 elements that will make available:
• A portfolio of technology for people to use in their homes which includes installation renewal and updated technology as it becomes available, along with the ordering and storage of equipment, responsible disposal, refurbishment, and recycling of equipment.
• A mobile response service that attends people in their homes in response to alerts from the technology and provides personal care services and appropriate lifting
• A contact centre service to deal with alerts and calls from the technology and to liaise with the mobile response service.
There is an additional requirement to carry out personal care services and lifting as and when required for tenants living in Sheltered Accommodation.
two.2.5) Award criteria
Quality criterion - Name: quality / Weighting: 110
Price - Weighting: 0
two.2.6) Estimated value
Value excluding VAT: £4,315,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
10 July 2023
End date
9 July 2026
This contract is subject to renewal
Yes
Description of renewals
2 x 12 month optional extensions available
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
19 January 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
19 January 2023
Local time
12:00pm
Place
Wigan Town Hall, Library Street, Wigan, WN1 1YN
Information about authorised persons and opening procedure
Portfolio holder within 48 hours of tender submission
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand, Holborn
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Wigan Council
Corporate Procurement, Town Hall, Library Street
Wigan
WN1 1 YN
Country
United Kingdom