Section one: Contracting authority
one.1) Name and addresses
London Borough of Sutton
Civic Offices, St Nicholas Way
Sutton
SM1 1EA
Contact
Mr Steve Hoy
Telephone
+44 2087705911
Country
United Kingdom
Region code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Care Technology/Technology Enabled Care
Reference number
DN624730
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
Sutton Council has awarded a new care technology service to enable residents of the borough to live well, independently and safely in the place they call home, and deliver financial benefits to the Council.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £7,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 51000000 - Installation services (except software)
- 32510000 - Wireless telecommunications system
- 31620000 - Sound or visual signalling apparatus
- 32260000 - Data-transmission equipment
- 79711000 - Alarm-monitoring services
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
Sutton Council has awarded a new care technology service to enable residents of the borough to live well, independently and safely in the place they call home, and deliver financial benefits to the Council.
The aim of the care technology service is to support residents to take advantage of the opportunities that care technology can offer wherever possible to support self care, anticipate or prevent a crisis in care from ever happening.
The Service Provider will be responsible for:
Working with the Council to embed the transformational changes needed to deliver a new care technology service, and deliver its objectives and achieve the outcomes that are set out in this service specification.
Working as a trusted advisor to provide advice to the Council regarding new and emerging technology and work with the wider local and regional partnerships and the wider market to ensure continual innovation and development and;
Managing the migration of existing service users services (and equipment) from an analogue to a digital ready service by 2025; this includes,
the replacement and upgrade (from analogue to digital systems) of the Council’s 22 Independent Living Warden alarm call systems.
Improving the information on the range of care technology solutions available to service users/residents and professionals in the borough;
Supporting the council’s workforce development involving training professionals on the range and benefits of care technology to improve client outcomes.
Delivery of the Council’s Care Technology core service components set out below:
24/7 Alarm Monitoring Centre (including receiving calls for repairs out of hours from housing tenants)
24/7 Mobile Responder Service (personal response)
Supplying and installation of care technology equipment for individual use
Collection and sharing of data across integrated platforms
24/7 Repairs an ongoing maintenance (collection and recycling) of care technology equipment
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive dialogue
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-020872
Section five. Award of contract
Contract No
DN624730
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 April 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Medequip Assistive Technology Ltd
Unit 2 The Summit Centre Skyport Drive
Harmondsworth
UB7 0LJ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £7,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court of Justice
The Strand
London
WC2A 2LL
Country
United Kingdom