Scope
Reference
GPhC105
Description
GPhC intend to award a contract for the provision a hybrid Azure Managed Service in support of its business operations and create
sustainable relationships that meet the following strategic sourcing objectives:
• Performance Optimisation - Enable improvements to service delivery and customer
experience both for internal and external customers, allowing better management of cost,
risk and results.
• Agility / Speed - Implement an agile, responsive and scalable partnership with the
organisation addressing their rapidly changing needs, lowering complexity and improving
global delivery capabilities.
• Improved Relationship Management - Achieve clear and proactive account management
with the flexibility of services to support future business requirements.
• Cost Control & Reduction - Effectively manage services to provide transparency with clear
cost control with flexibility in consumption of services to allow funding of future IT
requirements.
• Innovation - Partner with an MSP that will bring technology leadership in IT services and
assist GPhC with becoming "faster followers;" enabling the adoption of better practices
and solutions to improve business outcomes.
• Risk & Accountability - Proactively identify issues and themes that may have an impact on
GPhC's business operations and service.
• Plan of approach detailing the solution, delivery and effort to cover the services
requirements to include but not limited to - in no particular order:
1. Infrastructure & Hosting
2. Desktop Management
3.Mobile device Management
4.Infrastructure Monitoring
5.Security
6.Disaster Recovery
7.Service Transition.
8.Service Management as per ITIL processes
9.Service Levels & Service Credits
10.Governance
11.Technical Account Management
12.Release & Configuration Management
13.Resource Skillsets & Coverage
Contract 1. IT Managed Services
Supplier
Contract value
- £1,517,832 including VAT
Above the relevant threshold
Award decision date
26 January 2026
Date assessment summaries were sent to tenderers
11 February 2026
Standstill period
- End: 20 February 2026
- 8 working days
Earliest date the contract will be signed
26 February 2026
Contract dates (estimated)
- 2 March 2026 to 1 March 2029
- Possible extension to 1 March 2031
- 5 years
Description of possible extension:
The contract initial term is for 3 years with the option to extend for a further 2 years (12months consecutively) (3+1+1).
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The Authority reserves the right, during the term of this Agreement, to request and procure additional goods and/or services from the Supplier where such requirements fall within the scope of this Agreement. Any additional purchases shall be subject to prior written approval by the Authority and shall be provided in accordance with the pricing, rates, service standards, and contractual provisions set out in this Agreement, unless otherwise agreed in writing by both Parties.
This provision does not oblige the Authority to place any minimum level of orders, nor does it restrict the Authority's right to undertake separate procurement procedures where required to comply with applicable public‑sector procurement legislation, regulatory obligations, or internal governance processes."
CPV classifications
- 72212730 - Security software development services
- 72253000 - Helpdesk and support services
- 72514000 - Computer facilities management services
- 72600000 - Computer support and consultancy services
- 72700000 - Computer network services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Information about tenders
- 3 tenders received
- 3 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Supplier
OneAdvanced IT Services Limited
- Public Procurement Organisation Number: PVNT-4551-BLHL
The Mailbox Level 3
Birmingham
B1 1RF
United Kingdom
Email: bidmanagement-itservices@oneadvanced.com
Website: https://www.oneadvanced.com/
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. IT Managed Services
Contracting authority
General Pharmaceutical Council
- Public Procurement Organisation Number: PXRY-5513-YMDN
Level 14, One Cabot Square, Canary Wharf
London
E14 4QJ
United Kingdom
Telephone: 0203 713 7878
Email: Procurement@pharmacyregulation.org
Website: http://www.pharmacyregulation.org
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - sub-central government