Section one: Contracting authority
one.1) Name and addresses
Cheshire East Borough Council
Westfields, Middlewich Road
Sandbach
CW11 1HZ
Contact
Ms Tracy Roberts
tracy.roberts@cheshireeast.gov.uk
Telephone
+44 1270686973
Country
United Kingdom
Region code
UKD62 - Cheshire East
Internet address(es)
Main address
http://www.cheshireeast.gov.uk/
Buyer's address
http://www.cheshireeast.gov.uk/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
22 055 - Translation & Interpretation Services
Reference number
DN630261
two.1.2) Main CPV code
- 79530000 - Translation services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council intends to appoint a single Provider to deliver a fully managed Translation,
Interpretation and Transcription Service. The service shall include provisions for: -
• Face to Face Interpretation Services (Verbal)
• Face to Face Interpretation Services (Non-Verbal)
• Telephone Interpretation Services Scheduled
• Telephone Interpretation Services on Demand
• Video Interpretation Services (Verbal)
• Video Interpretation Services (Non-Verbal)
• Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £950,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD62 - Cheshire East
two.2.4) Description of the procurement
The Council intends to appoint a single Provider to deliver a fully managed Translation,
Interpretation and Transcription Service. The service shall include provisions for: -
• Face to Face Interpretation Services (Verbal)
• Face to Face Interpretation Services (Non-Verbal)
• Telephone Interpretation Services Scheduled
• Telephone Interpretation Services on Demand
• Video Interpretation Services (Verbal)
• Video Interpretation Services (Non-Verbal)
• Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.
Interpretation and translation services are required by a varied cross section of the Council
but predominantly Children’s Services. The services are commissioned from all Council
office locations across Cheshire East and can take place in a variety of locations, including
but not limited to schools, courts, children’s centres, clients homes and hospitals across the
borough.
Polish and Slovak continue to be the most popular languages requiring translation &
interpretation services, occupying 68% of all Face to Face interpretations and 47% of all
document translations.
Over 90% of all Face to Face interpretations concern the welfare of Children or young adults
and it is expected that the same interpreter be provided on an on-going basis where possible,
for this vulnerable group.
Details of volumes and languages are contained in the Appendices.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
The initial contract period will be for 2 years from 01/02/23 to 31/01/25
There will be 2 optional extension periods. 1 x 24 months and 1 x 12 months to be exercised at
the discretion of the Council.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-025701
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 December 2022
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Supreme Linguistic Services T/A Premium Linguistic Services Ltd
Unit 4, Great Barr Business Park, Baltimore Road, ,
Birmingham
B42 1DY
Country
United Kingdom
NUTS code
- UKD62 - Cheshire East
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £950,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom