Section one: Contracting authority
one.1) Name and addresses
Cheshire East Borough Council
Westfields, Middlewich Road
Sandbach
CW11 1HZ
Contact
Ms Tracy Roberts
tracy.roberts@cheshireeast.gov.uk
Telephone
+44 1270686973
Country
United Kingdom
Region code
UKD62 - Cheshire East
Internet address(es)
Main address
http://www.cheshireeast.gov.uk/
Buyer's address
http://www.cheshireeast.gov.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
22 055 - Translation & Interpretation Services
Reference number
DN630261
two.1.2) Main CPV code
- 79530000 - Translation services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council intends to appoint a single Provider to deliver a fully managed Translation, Interpretation and Transcription Service. The service shall include provisions for: -
• Face to Face Interpretation Services (Verbal)
• Face to Face Interpretation Services (Non-Verbal)
• Telephone Interpretation Services Scheduled
• Telephone Interpretation Services on Demand
• Video Interpretation Services (Verbal)
• Video Interpretation Services (Non-Verbal)
• Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.
two.1.5) Estimated total value
Value excluding VAT: £950,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD62 - Cheshire East
two.2.4) Description of the procurement
The Council intends to appoint a single Provider to deliver a fully managed Translation, Interpretation and Transcription Service. The service shall include provisions for: -
• Face to Face Interpretation Services (Verbal)
• Face to Face Interpretation Services (Non-Verbal)
• Telephone Interpretation Services Scheduled
• Telephone Interpretation Services on Demand
• Video Interpretation Services (Verbal)
• Video Interpretation Services (Non-Verbal)
• Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.
Interpretation and translation services are required by a varied cross section of the Council but predominantly Children’s Services. The services are commissioned from all Council office locations across Cheshire East and can take place in a variety of locations, including but not limited to schools, courts, children’s centres, clients homes and hospitals across the borough.
Polish and Slovak continue to be the most popular languages requiring translation & interpretation services, occupying 68% of all Face to Face interpretations and 47% of all document translations.
Over 90% of all Face to Face interpretations concern the welfare of Children or young adults and it is expected that the same interpreter be provided on an on-going basis where possible, for this vulnerable group.
Details of volumes and languages are contained in the Appendices.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
It will be renewed (up to 12 months prior) by the end of the initial contract period Jan 25 or by the end of the first extension period: Jan 27, or by the end of the full 5 year extended period Jan 28.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The initial contract period will be for 2 years from 01/02/23 to 31/01/25
There will be 2 optional extension periods. 1 x 24 months and 1 x 12 months to be exercised at the discretion of the Council.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
14 October 2022
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
14 October 2022
Local time
2:00pm
Information about authorised persons and opening procedure
The seal on any received bids regarding this tender will removed after the deadline has expired.
The seal will be broken by a senior member of the Procurement Team or a representative from the Legal Team.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
In accordance with Regulation 86 (Notices of decisions to award a contract), Regulation 87(Standstill Period)and Regulation 91 (Enforcement of duties through the court) of the Public Contract Regulations 2015 (as amended).
Cheshire East Borough Council will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days provides time for unsuccessful tenderers to review and scrutinize the award decision before the contract is entered into.