Section one: Contracting authority
one.1) Name and addresses
Coventry City Council
Council House,Earl Street
COVENTRY
CV15RR
Contact
Procurement Services
procurement.services@coventry.gov.uk
Telephone
+44 2476975232
Country
United Kingdom
NUTS code
UKG33 - Coventry
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
COV - Provision of Event Ticketing, Admission Control and Car Parking Management
Reference number
COV - 10048
two.1.2) Main CPV code
- 79952000 - Event services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council wishes to appoint a Supplier to provide the following services for its events within the City.
•Sell the event tickets on the Council's behalf via the Supplier's sales platform and an on site box office
•Provide staffing and equipment during the actual event for admission control / to validate the event tickets when the customers arrive
•Sell the event car parking tickets on the Council's behalf via the Supplier's sales platform and on arrival
•Provide staffing and equipment during the actual event to validate the car parking tickets when the cars arrive
•Provide an internal (i.e. inside the event grounds) traffic management service and Staff to manage the actual car parking during the event.
•Provide staffing and equipment to manage on site visitor parking at the event, and control visitor vehicles while in the event site
•Provide up to date sales data on a weekly basis and on-site real time data
•Work with the Council to establish customer conditions of sale for tickets
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £900,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG33 - Coventry
two.2.4) Description of the procurement
The Council wishes to appoint a Supplier to provide the following services for its events within the City.
•Sell the event tickets on the Council's behalf via the Supplier's sales platform and an on site box office
•Provide staffing and equipment during the actual event for admission control / to validate the event tickets when the customers arrive
•Sell the event car parking tickets on the Council's behalf via the Supplier's sales platform and on arrival
•Provide staffing and equipment during the actual event to validate the car parking tickets when the cars arrive
•Provide an internal (i.e. inside the event grounds) traffic management service and Staff to manage the actual car parking during the event.
•Provide staffing and equipment to manage on site visitor parking at the event, and control visitor vehicles while in the event site
•Provide up to date sales data on a weekly basis and on-site real time data
•Work with the Council to establish customer conditions of sale for tickets
two.2.5) Award criteria
Quality criterion - Name: Contract Experience / Weighting: 10%
Quality criterion - Name: Complex Event Management / Weighting: 10%
Quality criterion - Name: Contract Performance and Reliability / Weighting: 10%
Quality criterion - Name: Added Value / Weighting: 5%
Quality criterion - Name: Social Value / Weighting: 5%
Price - Weighting: 60%
two.2.11) Information about options
Options: Yes
Description of options
The framework period is for 2 years with an option to extend by a further two 12 months periods at the Council's discretion. The framework may be renewed after this point.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-000133
Section five. Award of contract
Contract No
COV - 10048
Title
COV - Provision of Event Ticketing, Admission Control and Car Parking Management
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 April 2021
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Birmingham29 (UK) Ltd trading as TicketSellers
Birmingham
Country
United Kingdom
NUTS code
- UKG31 - Birmingham
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £900,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Coventry City Council, Procurement & Commissioning
Coventry
Country
United Kingdom