Section one: Contracting authority/entity
one.1) Name and addresses
GOVIA THAMESLINK RAILWAY LIMITED
24 Monument Street
LONDON
EC3R8AJ
Contact
Nicole Conyers
Country
United Kingdom
Region code
UKI31 - Camden and City of London
Companies House
07934306
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Online Ticketing (WebTIS), APPS and sTicket
two.1.2) Main CPV code
- 48110000 - Point of sale (POS) software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
Govia Thameslink Railway Limited (GTR) are looking to procure a supplier to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS".
GTR are therefore looking for a service provider that can offer the following:
• A WebTIS (desktop, mobile web & app) solution aligned to current and future customer
retail behaviour
• A front-end customer app
• Functionality to deliver new ticketing products to the Customer
• Capability to retail the latest digital barcode rail tickets
• A UK Railway Industry compliant Rail Delivery Group accredited back-office system
including financial processing via Lennon (either currently accredited or with realistic plans
to become so)
• An accessibility compliant product suite to rail industry standards
• Full accreditation and compliance with UK Rail Retailing Standards (where applicable)
Limited documents will be available at the notice publication with documents to follow within 4 days, as detailed in the ITP.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2023/S 000-005094
Section seven. Changes
seven.1) Information to be changed or added
seven.2) Other additional information
Section:
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system.
Instead of:
Duration in months: 18
Read:
End Date: 31st March 2025