Implementation of Enterprise Service Management Solution

  • New City College

F14: Notice for changes or additional information

Notice reference: 2023/S 000-007898

Published 17 March 2023, 4:18pm



Section one: Contracting authority/entity

one.1) Name and addresses

New City College

Poplar High Street

Tower Hamlets

E14 0AF

Email

billy.ewart@ncclondon.ac.uk

Telephone

+44 2075107719

Country

United Kingdom

NUTS code

UKI - London

Internet address(es)

Main address

http://www.ncclondon.ac.uk

Buyer's address

http://www.ncclondon.ac.uk


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Implementation of Enterprise Service Management Solution

Reference number

CA11903

two.1.2) Main CPV code

  • 72263000 - Software implementation services

two.1.3) Type of contract

Services

two.1.4) Short description

The ESM solution is a software to be utilised centrally, across all service departments to enhance the customer experience and communication with our stakeholders.

This objective will be achieved by sourcing an ESM solution on a single integrated business environment


Section six. Complementary information

six.6) Original notice reference

Notice number: 2023/S 000-005232


Section seven. Changes

seven.1) Information to be changed or added

seven.1.2) Text to be corrected in the original notice

Section number

IV.2.2

Place of text to be modified

Time limit for receipt of tenders or requests to participate

Instead of
Date

24 March 2023

Local time

12:00pm

Read
Date

31 March 2023

Local time

12:00pm

Section number

IV.2.7

Place of text to be modified

Conditions for opening of tenders

Instead of
Date

24 March 2023

Local time

12:00pm

Read
Date

31 March 2023

Local time

12:00pm

seven.2) Other additional information

Extension