Scope
Description
A robust and comprehensive HRIS solution that ensures our required regulatory compliance is vital. The solution must match the functionality of the existing iTrent system in the areas of employee data and record management, onboarding, learning and development modules, compensation in line with UK legislation, terms and conditions of each employee's contract, attendance and absence. Employee and manager self-service functionality alongside comprehensive HR reporting to support effective ways of working and strategic decision making is a key requirement.
Contract 1. HR Information System
Supplier
Contract value
- £316,666 excluding VAT
- £380,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
1 April 2026
Contract dates (estimated)
- 30 June 2026 to 29 June 2031
- 5 years
Main procurement category
Services
CPV classifications
- 79631000 - Personnel and payroll services
Contract locations
- UK - United Kingdom
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
The cost of implementing a new solution is significant (between £80k-£320k depending on system). In addition, there would be no disruption, as a new software solution would require significant resources to migrate data, familiarise workforce with the new solution and redesign key processes. This disruption would come at a time when IWM implements other significant transformation programmes, and therefore opting to enter into a contract with the same supplier offering the current solution provides significant mitigations to manage the disruption, reduce expenditure and avoid potential delays to our key corporate priorities. The current system also meets all of the criteria and specification required from a software and service perspective, and that management processes that are currently navigated and completed using iTrent functionality will not require redesigning and re-learning.
Supplier
MHR INTERNATIONAL UK LIMITED
- Companies House: 01852206
- Public Procurement Organisation Number: PLVH-3271-VZNN
MHR Campus, Mere Way
Nottingham
NG11 6JS
United Kingdom
Email: bidteam@mhrglobal.com
Website: https://mhrglobal.com/uk/en
Region: UKF16 - South Nottinghamshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. HR Information System
Contracting authority
Imperial War Museum
- Public Procurement Organisation Number: PHRL-5691-LLXM
Lambeth Road
London
SE1 6HZ
United Kingdom
Email: oclifford@iwm.org.uk
Region: UKI44 - Lewisham and Southwark
Organisation type: Public authority - central government