Awarded contract

Generic Identity Verification Service

  • Home Office

F03: Contract award notice

Notice reference: 2023/S 000-005657

Published 27 February 2023, 11:16am



Section one: Contracting authority

one.1) Name and addresses

Home Office

2 Marsham Street

London

SW1P 4DF

Email

fbiscommercial@homeoffice.gov.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

www.gov.uk

one.4) Type of the contracting authority

Ministry or any other national or federal authority

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Generic Identity Verification Service

Reference number

C21545

two.1.2) Main CPV code

  • 72416000 - Application service providers

two.1.3) Type of contract

Services

two.1.4) Short description

Personal device based, generic identity verification (GIDV), document verification and facial biometric enrolment, identity capture

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £91,000,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Provision of a mobile device application and functional service wrapper necessary to capture and verify applicant identities:

- Scanning or reading documents (passport)

- Identity capture including facial biometric enrolment

- Document verification

- Real-time facial matching

- Liveness assessment

- Integration (Home Office application and case working systems)

- Personal information and data must be secure

- Continuous improvement

two.2.5) Award criteria

Quality criterion - Name: Implementation Planning / Weighting: 9.8

Quality criterion - Name: Technical Solution / Weighting: 21

Quality criterion - Name: Operating the Service / Weighting: 7.7

Quality criterion - Name: Managing Change / Weighting: 5.6

Quality criterion - Name: Ongoing Development / Weighting: 5.6

Quality criterion - Name: Maintaining a quality and performant service / Weighting: 5.6

Quality criterion - Name: Security / Weighting: 2.6

Quality criterion - Name: Exit Management / Weighting: 2.1

Quality criterion - Name: Social Value / Weighting: 10

Cost criterion - Name: Commercial / Weighting: 30

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2021/S 000-031984

four.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice


Section five. Award of contract

Contract No

C21545

Title

Generic Identity Verification Service

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

8 June 2022

five.2.2) Information about tenders

Number of tenders received: 17

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Entrust Corporation

Minneapolis

Country

United States

NUTS code
  • US - United States
Internet address

www.entrust.com

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £18,300,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Hight Court

The Strand

London

WC2A 2LL

Country

United Kingdom