Section one: Contracting authority
one.1) Name and addresses
EFFICIENCY EAST MIDLANDS LIMITED
3 Maisies Way
Alfreton
DE55 2DS
Contact
Ros Smith
Country
United Kingdom
Region code
UK - United Kingdom
Companies House
07762614
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.delta-esourcing.com/delta/index.html
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.delta-esourcing.com/delta/index.html
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
EEM0026 Heating and Hot Water Systems Framework
Reference number
EEM0026
two.1.2) Main CPV code
- 50720000 - Repair and maintenance services of central heating
two.1.3) Type of contract
Services
two.1.4) Short description
Efficiency East Midlands Ltd (EEM) is a not for profit consortium which establishes and manages a range of Framework and DPS agreements. Our membership includes public sector organisations such as housing associations and ALMO's, local authorities, NHS trusts, education providers, emergency services, government agencies and charities.
EEM have also established a formal collaboration with 3 like-minded procurement consortia -
Westworks, South East Consortium and Advantage South West. The membership list for these three consortia may be obtained from the following website addresses:
www.southeastconsortium.org.uk
EEM are conducting this tender exercise to procure a Heating and Hot Water Systems Framework to replace our existing framework that is due to expire in August 2025. The framework is split into core lots and geographical sublots as described below:
Lot 1 - Domestic Heating and Hot Water Systems
Sublot 1 - Midlands
Sublot 2 - National Coverage
Lot 2 - Commercial Heating and Hot Water Systems
Sublot 1 - Midlands
Sublot 2 - National Coverage
Lot 3 - Renewable Heating and Hot Water Systems
Sublot 1 - Midlands
Sublot 2 - National Coverage
two.1.5) Estimated total value
Value excluding VAT: £850,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Domestic Heating and Hot Water Systems
Lot No
1
two.2.2) Additional CPV code(s)
- 09321000 - Hot water
- 09323000 - District heating
- 38431000 - Detection apparatus
- 42161000 - Hot-water boilers
- 42511110 - Heat pumps
- 42515000 - District heating boiler
- 44620000 - Central-heating radiators and boilers and parts
- 45232140 - District-heating mains construction work
- 45232141 - Heating works
- 45259300 - Heating-plant repair and maintenance work
- 45315000 - Electrical installation work of heating and other electrical building-equipment
- 45331100 - Central-heating installation work
- 45331110 - Boiler installation work
- 45332200 - Water plumbing work
- 50531100 - Repair and maintenance services of boilers
- 50531200 - Gas appliance maintenance services
- 50720000 - Repair and maintenance services of central heating
- 71314310 - Heating engineering services for buildings
- 71321200 - Heating-system design services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
Lot 1 is being created to support Members manage the servicing and maintenance of their
domestic property heating systems ensuring compliancy and adherence to servicing cycles,
repairs and emergency callouts will also be covered by this lot. Lot 1 includes the for the
supply and installation of new boilers, heating systems, alterations and full and partial
upgrades as required to a range of fuel systems.
The following services are not an exhaustive list of services covered by Lot 1.
• Basic and comprehensive servicing, maintenance, and repair of domestic heating systems
• Servicing, maintenance, and repair of domestic boilers
• Attendance to break downs and emergency repairs
• Back-up to in-house Gas Team for domestic gas repairs and servicing
• Installation of boilers and heating systems, alterations and full and partial upgrades as required to a range of fuel systems.
• Gas safety Inspection and landlords certification
• Any additional elements of work associated with the above listed or relevant to Lot 1.
All of the services described above are mandatory elements covered by Lot 1 of the framework. Bidders should not submit a bid unless they are able to deliver all elements of the works required under the lot they are applying for.
Lot 1 is split into geographical sublots and EEM reserve the right to appoint up to 8
Contractors on to each sublot:
Sublot 1 - Midlands
Sublot 2 - National Coverage
Contractors MUST be able to provide services in at least three of the sub regions (Counties)
listed within the tender documents for Sublot 1 Midlands and at least Five of the sub regions (Counties) listed for Sublot 2 National Coverage.
The final number of Contractors appointed on to each lot and sublot of the Framework will depend on the outcome of the tender evaluation and organisations meeting minimum score requirements for the quality element of the evaluation.
The framework is being procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in this notice as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots
two.2.5) Award criteria
Quality criterion - Name: Tender Assessment Questions (Part D4) / Weighting: Pass/Fail
Quality criterion - Name: Competence Assessment and Best Practise Requirements (Part D3) / Weighting: Pass/Fail
Quality criterion - Name: Presentation / Weighting: 40%
Cost criterion - Name: Domestic Servicing / Weighting: 6.5%
Cost criterion - Name: Domestic Heating Installation / Weighting: 8%
Cost criterion - Name: Domestic Boiler Installation / Weighting: 8%
Cost criterion - Name: Domestic Heating Installation SOR's / Weighting: 5%
Cost criterion - Name: Domestic Heating SOR's / Weighting: 5%
Cost criterion - Name: Domestic Servicing Scenario's / Weighting: 7.5%
Cost criterion - Name: Call Out Rates / Weighting: 2.5%
Cost criterion - Name: Labour Rates / Weighting: 2.5%
Cost criterion - Name: Domestic Installations Scenario / Weighting: 15%
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Commercial Heating and Hot Water Systems
Lot No
2
two.2.2) Additional CPV code(s)
- 09321000 - Hot water
- 09323000 - District heating
- 38431000 - Detection apparatus
- 39715100 - Electric instantaneous or storage water heaters and immersion heaters
- 39715210 - Central-heating equipment
- 42161000 - Hot-water boilers
- 42511110 - Heat pumps
- 42515000 - District heating boiler
- 44620000 - Central-heating radiators and boilers and parts
- 45232140 - District-heating mains construction work
- 45232141 - Heating works
- 45259300 - Heating-plant repair and maintenance work
- 45315000 - Electrical installation work of heating and other electrical building-equipment
- 45331100 - Central-heating installation work
- 45331110 - Boiler installation work
- 50531100 - Repair and maintenance services of boilers
- 50531200 - Gas appliance maintenance services
- 50721000 - Commissioning of heating installations
- 71314310 - Heating engineering services for buildings
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
Lot 2 is being created to support Members manage the servicing and maintenance of their commercial property heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 2 also include the for the supply and installation of new boilers, heating systems in a range of fuel types, alterations and full and partial upgrades as required, including plant rooms.
The following services are not an exhaustive list of services covered by Lot 2.
• Basic and comprehensive servicing, maintenance, and repair of commercial heating systems
• Servicing, maintenance, and repair of commercial boilers
• Attendance to break downs and emergency repairs
• Installation of boilers and heating systems, alterations and full and partial upgrades including plant and boiler houses as required, commercial systems will allow for a range of fuel systems
• Gas safety inspection and landlords certification
• Any additional elements of work associated with the above listed or relevant to Lot 2
All of the services described above are mandatory elements covered by Lot 2 of the framework. Bidders should not submit a bid unless they are able to deliver all elements of the works required under the lot they are applying for.
Lot 2 is split into geographical sublots and EEM reserve the right to appoint up to 8 Contractors on to each sublot:
Sublot 1 - Midlands
Sublot 2 - National Coverage
Contractors MUST be able to provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Five of the sub regions (Counties) listed for Sublot 2 National Coverage.
The final number of Contractors appointed on to each lot and sublot of the Framework will depend on the outcome of the tender evaluation and organisations meeting minimum score requirements for the quality element of the evaluation.
The framework is being procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described within this notice as being authorised users.
The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond
expiry of the 4-year framework term. The estimated lot value as described in this notice into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots
two.2.5) Award criteria
Quality criterion - Name: Tender Assessment Questions (Part D4) / Weighting: Pass/Fail
Quality criterion - Name: Competence Assessment and Best Practise Requirements (Part D3) / Weighting: Pass/Fail
Quality criterion - Name: Presentation / Weighting: 40%
Cost criterion - Name: Commercial Servicing Rates / Weighting: 15%
Cost criterion - Name: Commercial Schedule of Rates / Weighting: 15%
Cost criterion - Name: Servicing Scenario's / Weighting: 15%
Cost criterion - Name: Installation Scenario's / Weighting: 5%
Cost criterion - Name: Call Out and Labour Rates / Weighting: 10%
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Renewable Heating and Hot Water Systems
Lot No
3
two.2.2) Additional CPV code(s)
- 09321000 - Hot water
- 09330000 - Solar energy
- 38431000 - Detection apparatus
- 42160000 - Boiler installations
- 42511110 - Heat pumps
- 44621110 - Central-heating radiators
- 44621220 - Central-heating boilers
- 45232141 - Heating works
- 45259300 - Heating-plant repair and maintenance work
- 45261215 - Solar panel roof-covering work
- 45315000 - Electrical installation work of heating and other electrical building-equipment
- 45331100 - Central-heating installation work
- 45331110 - Boiler installation work
- 50511000 - Repair and maintenance services of pumps
- 50531100 - Repair and maintenance services of boilers
- 50531200 - Gas appliance maintenance services
- 50721000 - Commissioning of heating installations
- 71321200 - Heating-system design services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
two.2.4) Description of the procurement
Lot 3 is being created to support Members manage the servicing and maintenance of their renewable heating systems ensuring compliancy and adherence to servicing cycles, repairs
and emergency callouts will also be covered by this lot. Lot 3 also includes the for the design, supply and installation of new renewable heating systems, alterations and full and partial
upgrades as required. The following services are not an exhaustive list of services covered by Lot 3.
• Servicing, maintenance, repair and installation of renewable heating systems including air source and ground source systems, solar pv and thermal systems, combined heat and power
generating boilers, biomass and wood burning systems.
• Attendance to break downs and emergency repairs
• Heating systems designs, alterations, and full and partial upgrades
• Renewable heat source inspections and reports
• Any additional elements of work associated with the above listed or relevant to Lot 3.
All of the services described above are mandatory elements covered by Lot 3 of the framework. Bidders should not submit a bid unless they are able to deliver all elements of the works required under the lot they are applying for. Lot 3 is split into geographical sublots and EEM reserve the right to appoint up to 8
Contractors on to each sublot:
Sublot 1 - Midlands
Sublot 2 - National Coverage
Contractors MUST be able to provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Five of the sub regions (Counties) listed for Sublot 2 National Coverage.
The final number of Contractors appointed on to each lot and sublot of the Framework will depend on the outcome of the tender evaluation and organisations meeting minimum score
requirements for the quality element of the evaluation.
The framework is being procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in this notice as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots
two.2.5) Award criteria
Quality criterion - Name: Tender Assessment Questions (Part D4) / Weighting: Pass/Fail
Quality criterion - Name: Competence Assessment and Best Practise Requirements (Part D3) / Weighting: Pass/Fail
Quality criterion - Name: Presentation / Weighting: 40%
Cost criterion - Name: Renewable Heating System Servicing / Weighting: 10%
Cost criterion - Name: Renewable Heating System Installations / Weighting: 20%
Cost criterion - Name: Renewable Heating System Schedule of Rates / Weighting: 10%
Cost criterion - Name: Renewable Heating System Scenario's / Weighting: 15%
Cost criterion - Name: Call Out and Labour Rates / Weighting: 5%
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-037422
four.2.2) Time limit for receipt of tenders or requests to participate
Date
29 April 2025
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
29 April 2025
Local time
2:30pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The call-off contract's to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise begun by publication of the Contract Notice may extend for a duration of up to five years beyond expiry of the four-year term of the Framework Agreement.
Please note that the total potential framework value stated within this notice is in relation to the full 4-year framework and takes into consideration the lot structure, length of call off contracts and that the EEM membership may grow over the framework lifetime.
Where the contract notice states a maximum of suppliers to be appointed to the Framework,
EEM reserves the right to appoint less than the numbers stated.
The Framework is being procured by EEM on behalf of the organisations that have been accepted as authorised users. Authorised users are classed as any current company law
member, any future company law members and any user that has been authorised access to the frameworks and other public procurement tools provided by EEM.
EEM is incorporated as a company limited by guarantee and is owned and governed by a small number of organisations who make up our 'Company Law Members', all of which are
Contracting Authorities in their own right. The Framework Agreements being procured by the procurement exercise begun by publication of the Contract Notice will be entered by
EEM as the Contracting Authority which will have undertaken and completed that procurement exercise. Any reference in the Contract Notice or tender documents to Contracting Authority is deemed to be and include a reference to EEM.
The organisations entitled to access and use the Framework Agreements to be awarded at conclusion of the procurement exercise begun by publication of the Contract Notice are:
Any current EEM Member - being an organisation which is a Company Law Member of EEM at the date of this Contract Notice and being one of the organisations who owns and governs EEM;
Any Future Member of EEM, from time to time Company Law Members and the EEM Board may appoint additional organisations to become Company Law Members. All Future
Members will also be Contracting Authorities in their own right; and
A Framework User - being an organisation who has signed and agreed to the terms of accessing EEM Frameworks and who is authorised to access the frameworks and other public procurement tools provided by EEM.
EEM frameworks may accessed by all publicly funded organisations. Frameworks can be used by any organisation that falls in to one or more of the categories listed below and can be
identified through the links provided as users in accordance with the Public Contracts Regulations 2015 or the Procurement Act 2023.
The list of potential framework users below is not exhaustive of all organisations who can utilise EEM services, access will be granted to any publicly funded organisation.
Registered Social Landlords in England and Wales, including but not limited to
1. Registered Social Landlords in England and Wales, including but not limited to https://www.gov.uk/government/publications/registered-providers-of-social-housing
2. Local Authorities, including but not limited to England and List of councils in Wales
3. National Health Service (NHS) bodies including NHS Trusts, foundation trusts, Integrated Care Boards or Partnerships, GP federations and other health and social care providers within England and Wales
4. All emergency services including Police Forces, fire and rescue departments and
emergency medical services
5. All education establishments including but not limited to, schools maintained by local authorities, academy trusts, colleges, universities and other further education establishments
6. Registered Charities with a relevant link to the core purpose and services provided by EEM
7. All other contracting authorities as defined in the Public Contracts Regulations 2015 or the Procurement Act 2023
six.4) Procedures for review
six.4.1) Review body
Royal Courts Of Justice
London
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Royal Courts of Justice
London
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
The Cabinet Office
London
Country
United Kingdom