Opportunity

Workday Support Services

  • Office for Students

F02: Contract notice

Notice reference: 2021/S 000-002097

Published 2 February 2021, 6:32pm



Section one: Contracting authority

one.1) Name and addresses

Office for Students

Nicholson House, Lime Kiln Close, Stoke Gifford

Bristol

BS34 8SR

Email

procurement@officeforstudents.org.uk

Telephone

+44 1179317149

Country

United Kingdom

NUTS code

UKK1 - Gloucestershire, Wiltshire and Bristol/Bath area

Internet address(es)

Main address

https://www.officeforstudents.org.uk

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://www.delta-esourcing.com/respond/455SBHM6JT

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://www.delta-esourcing.com/respond/455SBHM6JT

Tenders or requests to participate must be submitted to the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Workday Support Services

Reference number

PRN1635

two.1.2) Main CPV code

  • 72200000 - Software programming and consultancy services

two.1.3) Type of contract

Services

two.1.4) Short description

The OfS is looking for this contract to provide support services for our Workday system including:

•Provide support with system development.

•Provide support and resolution of queries, incidents and issues encountered within Workday.

•Provide support and incident resolution for solutions that provide integration to and from other OfS systems.

•Provide advice and guidance on how Workday can support the OfS.

•Provide advice and recommendations on enhancement and improvement opportunities to ensure Workday investment provides maximum benefit to the OfS.

•Provide support to build our Workday knowledge and capability.

two.1.5) Estimated total value

Value excluding VAT: £250,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKK1 - Gloucestershire, Wiltshire and Bristol/Bath area
Main site or place of performance

Gloucestershire, Wiltshire and Bristol/Bath area

two.2.4) Description of the procurement

The OfS is looking for this contract to provide support services for our Workday system including:

•Provide support with system development.

•Provide support and resolution of queries, incidents and issues encountered within Workday.

•Provide support and incident resolution for solutions that provide integration to and from other OfS systems.

•Provide advice and guidance on how Workday can support the OfS.

•Provide advice and recommendations on enhancement and improvement opportunities to ensure Workday investment provides maximum benefit to the OfS.

•Provide support to build our Workday knowledge and capability.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £250,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

18 June 2021

End date

21 June 2024

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/455SBHM6JT


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

5 March 2021

Local time

4:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

5 March 2021

Local time

4:00pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Bristol:-Software-programming-and-consultancy-services./455SBHM6JT

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/455SBHM6JT

GO Reference: GO-202122-PRO-17733846

six.4) Procedures for review

six.4.1) Review body

Office for Students

Nicholson House, Lime Kiln Close

Bristol

BS34 8SR

Telephone

+44 1179317149

Country

United Kingdom

six.4.2) Body responsible for mediation procedures

Office for Students

Nicholson House, Lime Kiln Close

Bristol

BS34 8SR

Telephone

+44 1179317149

Country

United Kingdom

six.4.4) Service from which information about the review procedure may be obtained

Office for Students

Nicholson House, Lime Kiln Close

Bristol

BS34 8SR

Telephone

+44 1179317149

Country

United Kingdom