Section one: Contracting authority
one.1) Name and addresses
PCC North Wales Police
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
Contact
Lesley Forkings
lesley.forkings@nthwales.pnn.police.uk
Telephone
+44 7818044661
Country
United Kingdom
NUTS code
UKL - WALES
National registration number
n/a
Internet address(es)
Main address
http://www.north-wales.police.uk
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36359&B=BLUELIGHT
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36359&B=BLUELIGHT
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Victim Satisfaction & Public User Surveys
Reference number
NWP.43029
two.1.2) Main CPV code
- 79342311 - Customer satisfaction survey
two.1.3) Type of contract
Services
two.1.4) Short description
North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
two.1.5) Estimated total value
Value excluding VAT: £388,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79311000 - Survey services
- 79311210 - Telephone survey services
two.2.3) Place of performance
NUTS codes
- UKL - WALES
two.2.4) Description of the procurement
North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £388,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
30 April 2021
End date
28 April 2023
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Option to extend +1+1+1 years if the both parties are in agreement
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
1 March 2021
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
Welsh, English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 29 October 2021
four.2.7) Conditions for opening of tenders
Date
1 March 2021
Local time
2:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
PCC North Wales Police
Glan Y Don
Colwyn Bay
LL29 8AW
lesley.forkings@nthwales.pnn.police.uk
Country
United Kingdom