Section one: Contracting authority
one.1) Name and addresses
PCC North Wales Police
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
Contact
Lesley Forkings
lesley.forkings@nthwales.pnn.police.uk
Telephone
+44 7818044661
Country
United Kingdom
NUTS code
UKL - Wales
National registration number
n/a
Internet address(es)
Main address
http://www.north-wales.police.uk
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Victim Satisfaction & Public User Surveys
Reference number
NWP.43029
two.1.2) Main CPV code
- 79342311 - Customer satisfaction survey
two.1.3) Type of contract
Services
two.1.4) Short description
North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £388,000
two.2) Description
two.2.2) Additional CPV code(s)
- 79311000 - Survey services
- 79311210 - Telephone survey services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.
two.2.5) Award criteria
Quality criterion - Name: Method Statement Quality Questions / Weighting: 60
Price - Weighting: 40%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Option to extend +1+1+1 years if the both parties are in agreement
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-001933
Section five. Award of contract
Contract No
1
Title
Victim Satisfaction & Public User Surveys
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
MEL Research
Somerset House 37 Temple Street
Birmingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £388,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
PCC North Wales Police
Glan Y Don
Colwyn Bay
LL29 8AW
lesley.forkings@nthwales.pnn.police.uk
Country
United Kingdom