Scope
Description
Future Managed Service Provider (MSP) Requirement – Defence's Digital Workplace
Defence Digital intends to award a future contract for a Managed Service Provider (MSP) to assume responsibility for, operate, and further develop Defence’s End-User Services at the OFFICIAL tier.
As part of this process, Defence Digital is commencing Early Market Engagement (EME) to inform and shape the requirement, and to engage with potential suppliers ahead of formal procurement activities.
Scope of Services
Services are delivered through a suite of MOD-owned technology solutions, including SaaS, PaaS, IaaS, and on-premise systems.
These capabilities are grouped into Foundation, Workplace, and Platform Management services.
The environment supports over 200,000 end-users across the UK and overseas, accessing services via:
Desktop terminals
Laptops
Mobile devices (phones and tablets)
Virtual Desktop Infrastructure (VDI)
Contractor Responsibilities
Transition services from the incumbent supplier and deliver outcomes aligned with the Authority’s Service Management Framework (SMF).
Sustain current services while enabling and delivering technical change to:
Improve user experience
Scale services to meet fluctuating user demand
Maintain resilience against the evolving cyber threat landscape
Total value (estimated)
- £750,000,000 excluding VAT
- £900,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 May 2028 to 30 April 2033
- Possible extension to 30 April 2038
- 10 years
Main procurement category
Services
CPV classifications
- 72222300 - Information technology services
- 50312600 - Maintenance and repair of information technology equipment
- 48800000 - Information systems and servers
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
31 July 2026
Engagement process description
The DDW project team will host a series of events as part of its Early Market Engagement for the Defence Digital Workplace requirement.
Supplier Engagement
• Interested suppliers are invited to provide a response to the Request for Information (RFI) in the link provided: https://contracts.mod.uk/esop/guest/go/opportunity/detail?opportunityId=60616
• All RFI submissions must be submitted through the messaging function on the Opportunity listing landing page.
• Please send any questions you may have relating to the RFI to ukstratcomdd-eus-ddw@mod.gov.uk
• Details regarding participation in subsequent Market Engagements will be shared with suppliers who express interest prior to the planned events.
________________________________________
Planned EME Activities
• Request for Information (RFI): January 2026
• Industry Days: Expected March and June 2026
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
3 August 2026
Contracting authority
Ministry of Defence
- Public Procurement Organisation Number: PHVX-4316-ZVGZ
MOD Corsham, Westwells Road, Corsham, Wiltshire.
Corsham
SN13 9NR
United Kingdom
Contact name: Stewart Osgood
Email: Stewart.Osgood100@mod.gov.uk
Website: https://www.gov.uk/government/organisations/ministry-of-defence
Region: UKK15 - Wiltshire CC
Organisation type: Public authority - central government