Defence's Digital Workplace
- Ministry of Defence
Procurement identifier (OCID): ocds-h6vhtk-05f5f6
Description
Future Managed Service Provider (MSP) Requirement - Defence's Digital Workplace
Defence Digital intends to award a future contract for a Managed Service Provider (MSP) to assume responsibility for, operate, and further develop Defence's End-User Services at the OFFICIAL tier.
As part of this process, Defence Digital is commencing Early Market Engagement (EME) to inform and shape the requirement, and to engage with potential suppliers ahead of formal procurement activities.
Scope of Services
Services are delivered through a suite of MOD-owned technology solutions, including SaaS, PaaS, IaaS, and on-premise systems.
These capabilities are grouped into Foundation, Workplace, and Platform Management services.
The environment supports over 200,000 end-users across the UK and overseas, accessing services via:
Desktop terminals
Laptops
Mobile devices (phones and tablets)
Virtual Desktop Infrastructure (VDI)
Contractor Responsibilities
Transition services from the incumbent supplier and deliver outcomes aligned with the Authority's Service Management Framework (SMF).
Sustain current services while enabling and delivering technical change to:
Improve user experience
Scale services to meet fluctuating user demand
Maintain resilience against the evolving cyber threat landscape
Notices
UK2: Preliminary market engagement notice
- Notice identifier
- 2026/S 000-000372
- Published
- 5 January 2026, 2:51pm
UK1: Pipeline notice
- Notice identifier
- 2025/S 000-082993
- Published
- 15 December 2025, 3:14pm