Tenant Satisfaction Survey
- South Tyneside Borough Council
Procurement identifier (OCID): ocds-h6vhtk-05e2c5
Description
South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies.
We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:-
• Separate covering letter
• All required TSM questions
• Two additional open text questions
• Six demographic questions (9 options max per question, previously one A4 side)
Notices
UK6: Contract award notice
- Notice identifier
- 2025/S 000-084559
- Published
- 18 December 2025, 3:53pm
UK4: Tender notice
- Notice identifier
- 2025/S 000-074525
- Published
- 17 November 2025, 4:26pm