COR25199 Telephony Services
- Torbay Council
Procurement identifier (OCID): ocds-h6vhtk-059e5c
Description
Torbay Council are seeking to appoint a supplier for the provision of Telephony software and associated services for the entire council.
From April 2027 at the latest, Torbay Council are exploring a new internal telephony system across its entire estate and its wholly owned Company, SWISCo Ltd. This will need to be installed, set up and tested before that start date to ensure it is ready to go live at the point of switchover. Alongside this, a fully featured contact centre will need to be acquired.
The contract dates provided are an estimated time period and may change following this expression of interest.
Notices
UK2: Preliminary market engagement notice
- Notice identifier
- 2026/S 000-004722
- Published
- 20 January 2026, 11:38am
UK2: Preliminary market engagement notice
- Notice identifier
- 2025/S 000-058220
- Published
- 19 September 2025, 3:53pm