Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement
- NHS England
Procurement identifier (OCID): ocds-h6vhtk-0568b7
Description
By developing an understanding of user needs across the NHS, exploring feasible design options, and identifying constraints and dependencies, this project aims to design a national, holistic model for patient feedback across the NHS in England. The model will set out an overview of how the NHS collects, processes and disseminates feedback data that is purpose driven, cohesive, effective and designed to support improvement. In addition to the model design, the project will produce an implementation roadmap to support the transition from the current state to the future state.
Notices
UK4: Tender notice
- Notice identifier
- 2026/S 000-006011
- Published
- 23 January 2026, 8:35am
23 January 2026, 8:35am (latest version)
- 15 January 2026, 2:49pm
UK2: Preliminary market engagement notice
- Notice identifier
- 2025/S 000-044137
- Published
- 30 July 2025, 10:43am