R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions
- King's College Hospital NHS Foundation Trust
- Guy's and St Thomas' NHS Foundation Trust
Procurement identifier (OCID): ocds-h6vhtk-052b2c
Description
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
Notices
UK2: Preliminary market engagement notice
- Notice identifier
- 2025/S 000-034123
- Published
- 20 June 2025, 3:09pm
20 June 2025, 3:09pm (latest version)
- 20 June 2025, 12:35pm
UK1: Pipeline notice
- Notice identifier
- 2025/S 000-029358
- Published
- 3 June 2025, 9:07am