Scope
Reference
W189676
Description
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog.
Total value (estimated)
- £3,750,000 excluding VAT
- £4,500,000 including VAT
Contract dates (estimated)
- 1 September 2025 to 31 August 2028
- Possible extension to 31 August 2030
- 5 years
Main category
Services
CPV classifications
- 48814200 - Patient-administration system
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
- UKI45 - Lambeth
- UKI - London
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
30 June 2025
Procedure
Above or below total value threshold
Above or equal to threshold
Contracting authority
King's College Hospital NHS Foundation Trust
- Public Procurement Organisation Number: PXLV-9225-PRBN
KCH Business Park, 129 Coldharbour Lane
London
SE5 9NY
United Kingdom
Email: kch-tr.corporateprocurement@nhs.net
Website: https://www.kch.nhs.uk/
Region: UKI45 - Lambeth
Organisation type: Public authority - central government