Scope
Reference
ELFT/TENDER/ 2025 / C395442
Description
This specification sets out the requirements for provision of an 11-bedded community-based mental health Crisis and Step-Down Service at Kelvin Grove, Rothsay Road, Bedford. The model provides a short-stay, trauma-informed alternative to hospital admission and facilitates timely discharge from inpatient settings.
The service will work closely with mental health services across Bedfordshire and Luton provided by East London NHS Foundation Trust (ELFT). It will be an integrated and a critical part of the wider Urgent and Emergency Care (UEC) pathway across Mental Health services, supporting admission avoidance, flow and discharge, enables more service users to be managed outside of acute inpatient mental health settings
The key aim of the service is to provide an alternative for admission for people who are at risk of admission but can be supported outside of a mental health hospital setting.
• Crisis Alternative: Provide safe, 24/7 short-stay support to avoid unnecessary hospital admission.
• Discharge Enabler: Provide step-down capacity for individuals ready to leave acute wards but not yet ready for independent living.
• Recovery Focus: Embed Psychologically Informed Environments (PIEs) and relational security.
• System Integration: Operate as part of a whole-system approach with Crisis Resolution Home Treatment Team (CRHTT), Community Mental Health Teams (CMHT), Inpatient Wards, and other crisis alternatives e.g. Recovery Lounges etc.
Contract 1. Kelvin Grove Crisis and Stepdown Service: ELFT PSR competitive process
Supplier
Contract value
- £1,339,998.90 excluding VAT
- £1,607,998.68 including VAT
Above the relevant threshold
Award decision date
29 December 2025
Date assessment summaries were sent to tenderers
29 December 2025
Standstill period
- End: 13 January 2026
- 8 working days
Earliest date the contract will be signed
14 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- Possible extension to 31 March 2030
- 4 years
Description of possible extension:
2 x 12 month option
Main procurement category
Services
CPV classifications
- 85100000 - Health services
Information about tenders
- 9 tenders received
- 9 tenders assessed in the final stage:
- 9 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 8 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Penrose Options
- Public Procurement Organisation Number: PCBH-3291-JZGH
1 Waterloo Gardens, Milner Square, London
London
N1 1TY
United Kingdom
Email: development@penrose.org.uk
Region: UKI43 - Haringey and Islington
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: Yes
Public service mutual: No
Contract 1. Kelvin Grove Crisis and Stepdown Service: ELFT PSR competitive process
Contracting authority
East London NHS Foundation Trust
- Public Procurement Organisation Number: PQBH-7734-VGLG
9 Alie Street
London
E1 8DE
United Kingdom
Contact name: Kelvin Grove Crisis and Stepdown Service: ELFT PSR competitive process
Email: tania.antony2@nhs.net
Website: https://www.elft.nhs.uk/
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - central government