Section one: Contracting authority/entity
one.1) Name and addresses
WEST MIDLANDS TRAINS LIMITED
2nd Floor St Andrew's House
London
EC4A3AG
Contact
Sidharth Narayanan
sidharth.narayanan@wmtrains.co.uk
Country
United Kingdom
Region code
UKI31 - Camden and City of London
Companies House
09860466
Internet address(es)
Main address
https://www.westmidlandsrailway.co.uk/
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Mobile TIS Envoy Refresh Programme
Reference number
WMT2118
two.1.2) Main CPV code
- 72232000 - Development of transaction processing and custom software
two.1.3) Type of contract
Services
two.1.4) Short description
Renewal of The current mobile Ticket Issuing System equipment (On-Board & Revenue Protection) . Procure a new Zebra enterprise retail solution and printer via Worldline.
Retail Equipment for retail of Rail Passenger Tickets by Senior Conductors and Revenue Protection teams
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 44316400 - Hardware
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Procurement of the Mobile Ticketing replacement project.
The renewal will be for the following:
*Printers for ticket staff- New kit to replace current, which are at end of life.
*Project management and implementation costs
*New Retail Solutions for kit
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for the Mobile Ticket issuing system must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations.
There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity.
The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016.
the circumstances giving rise to the urgency are:
* the transfer from private to public ownership, which constitutes an exceptional and time critical event.
*the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe.
West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
Contract No
WMT2118
Title
Supply and Support of Portable Ticketing System- New
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
1 December 2017
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
West Midlands Trains
Birmingham
Country
United Kingdom