Scope
Reference
P/ABRI 1089/2025
Description
This is a Preliminary Market Engagement Exercise - this not a tendering opportunity or a call for competition.
Abri, manage approximately 100 heat networks across 3,000 homes. We are seeking a long-term, strategic partner to support the delivery of metering and billing services across our portfolio.
Our objectives are to ensure compliance with the Heat Network (Metering & Billing) Regulations ahead of January 2026, transition to accurate consumption-based billing, secure a scalable and future-proof partner aligned with Net Zero goals, and enhance performance, customer experience, accuracy, and transparency.
We are at an early stage and undertaking soft market engagement to understand whether the market can provide the services and solutions we are seeking.
Contract dates (estimated)
- 1 July 2026 to 30 June 2031
- Possible extension to 30 June 2036
- 10 years
Main procurement category
Services
CPV classifications
- 38551000 - Energy meters
- 50411200 - Repair and maintenance services of gas meters
- 50411300 - Repair and maintenance services of electricity meters
- 65500000 - Meter reading service
Engagement
Engagement deadline
15 January 2026
Engagement process description
Please see documentation and questionnaire on our portal.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
1 February 2026
Contracting authority
The Swaythling Housing Society Ltd (Trading as Abri)
- Mutuals Public Register: 10237R
Collins House, Bishopstoke Road
Eastleigh
SO50 6AD
United Kingdom
Email: procurement.team@abri.co.uk
Region: UKJ35 - South Hampshire
Organisation type: Public authority - sub-central government