Planning

NHM Retail Merchandise Management System

  • Natural History Museum

UK2: Preliminary market engagement notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-085426

Procurement identifier (OCID): ocds-h6vhtk-05fb9d

Published 22 December 2025, 2:05pm



Scope

Description

NHM is seeking to identify and appoint a supplier to provide a Retail Merchandise Management solution, including implementation, configuration and ongoing support, plus software licenses and associated hardware

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1002824289

Total value (estimated)

  • £620,000 excluding VAT
  • £744,000 including VAT

Above the relevant threshold

Contract dates (estimated)

  • 20 July 2026 to 19 July 2031
  • Possible extension to 19 July 2036
  • 10 years

Main procurement category

Services

CPV classifications

  • 30200000 - Computer equipment and supplies
  • 48110000 - Point of sale (POS) software package
  • 48400000 - Business transaction and personal business software package
  • 72212110 - Point of sale (POS) software development services

Contract locations

  • UKI - London

Engagement

Engagement deadline

16 January 2026

Engagement process description

The NHM has already conducted an RFI under PCR2015 which has established that most of our requirements are achievable, subject to time and budget.

To support the finalisation of our requirements and inform the forthcoming tender process, we are undertaking targeted engagement with the market on specific areas.

To respond to this pre-market engagement exercise, please click here: https://www.delta-esourcing.com/respond/G6P6EA2TB4

Suppliers should review the document within the document repository section and complete the MS form linked in the document by 17:00 on 16/01/2026.

NHM may select a smaller number of suppliers for follow-up clarification or discussion. Selection will be based on the relevance or clarity of responses. For clarity, this selection will not determine any shortlist for award.


Submission

Publication date of tender notice (estimated)

16 March 2026


Contracting authority

Natural History Museum

  • Public Procurement Organisation Number: PJBJ-4723-MZPX

Cromwell Road

London

SW7 5BD

United Kingdom

Contact name: NHM Procurement

Telephone: +44 20 7942 5000

Email: nhmprocurement@nhm.ac.uk

Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham

Organisation type: Public authority - central government