Scope
Reference
C7947
Description
The Services are comprised of certain core Services, which the Supplier is required to deliver, and certain ad-hoc Services, which the Supplier is required to deliver at the Buyer's request.
The Supplier will provide the following core Services (the scope of which is described further in this Specification):
(the "Core Services")
Maintenance audits of lift Planned Preventative Maintenance ("PPM") and reactive works
Compliance spot checks of lifts
Checking remedial estimates provided by the Lift Contractor
Autodialler management
Ongoing technical support including attending weekly and monthly meetings with Estates Supply Chain Members
At the Buyer's request, the Supplier will also provide the following ad-hoc Services (the scope of which is described further in this Specification):
(the "Ad-Hoc Services")
Additional maintenance audits of lift PPM and reactive works
Additional compliance spot checks of lifts
Site surveys
Acquisition surveys
Emergency LOLER
The estimated contract value of £550,000.00 exclusive of VAT over 24 months includes the optional extension period of up to 12 months plus another 12 months (48 months in total).
The delivery will be to the lifts located throughout the DWP Estate which the Buyer is responsible for maintaining. DWPs estate compromises of around 800 sites.
The evaluation criteria compromises of
Technical 90%
Social Value 10%
Final contract award will be to the lowest score of the Price per Quality Point (PQP) evaluation
Please register on the DWP eProcurement Portal to participate in the competition using the link below
https://dwp2.my.site.com/s/Welcome
Once registered please click on the find opportunities box and locate procurement ref C7947
Additional information:
• Scope > Contract Details > Options Included > Please see draft contract
• Scope > Extensions and Options> Description of Options > The Authority intends to carry out subsequent procurement after expiry of the contract of similar services in reliance on the direct award justification in paragraph 8 of Schedule 5 of the Procurement Act 2023
• Participation > Other requirements > Conditions of Participation >See ITT
Total value (estimated)
- £550,000 excluding VAT
- £660,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 18 March 2026 to 17 June 2028
- Possible extension to 17 June 2030
- 4 years, 3 months
Description of possible extension:
Two extension periods of no more than 12 months each
Main procurement category
Services
CPV classifications
- 42416100 - Lifts
- 79993000 - Building and facilities management services
- 50750000 - Lift-maintenance services
Contract locations
- UK - United Kingdom
Justification for not using lots
The Authority has concluded that splitting the procurement into lots could make the requirement disproportionately expensive to manage and increase the technical risk to deliver the requirement
Participation
Legal and financial capacity conditions of participation
See ITT
Technical ability conditions of participation
See ITT
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
9 January 2026, 12:00pm
Tender submission deadline
23 January 2026, 12:00pm
Submission address and any special instructions
Submission details can be found in the Instructions to Suppliers document on the DWP eProcurement Solution
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
2 March 2026
Award criteria
| Name | Description | Type |
|---|---|---|
| Technical | 90% Please refer to the Instructions To Tenders document for more detail |
Quality |
| Social Value | 10% Please refer to the Instructions To Tenders document for more detail |
Quality |
| Price Quality Score | Please refer to the Instructions To Tenders document for more detail |
Price |
Weighting description
Please refer to the Instructions To Tenders document for more detail
Other information
Payment terms
Please refer to the Instructions To Tenders document for more detail
Description of risks to contract performance
Please refer to the Instructions To Tenders document for more detail
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Department for Work & Pensions
- Public Procurement Organisation Number: PJCP-7274-TLRQ
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
London
SW1H 9NA
United Kingdom
Contact name: Scott Massey
Email: scott.massey@dwp.gov.uk
Website: https://www.gov.uk/government/organisations/department-for-work-pensions
Region: UKI32 - Westminster
Organisation type: Public authority - central government