Contract 1. NCCT43137 - Technology Enabled Care
This contract will not be signed.
Date of decision not to sign contract
18 December 2025
Reason for not signing contract
The contracting authority could not be confident that it had correctly identified the most advantageous tender.
A letter outlining the reasons for terminating this procurement was provided to all bidders who submitted a final assessed tender.
Supplier
Contract value
- £11,183,028 excluding VAT
- £13,419,633.60 including VAT
Contract dates
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Supplier
ALCOVE LIMITED
- Companies House: 09076735
- Public Procurement Organisation Number: PQNR-8862-VNCV
2 Mayfly Way
Colchester
CO7 7WX
United Kingdom
Email: stephen.mckee@alcove.care
Website: https://www.youralcove.com/
Region: UKH34 - Essex Haven Gateway
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. NCCT43137 - Technology Enabled Care
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government