Scope
Description
To procure a service provider to deliver a comprehensive start to end retrofit customer services journey for able to pay residents.
This service will provide the support and guidance to the “able to pay” residents through installing retrofit measures which will increase uptake the of domestic energy efficiency and clean energy retrofit technologies.
This contract is a concession contract where the Concessionaire may offer the Council a concession fee for the privileges awarded by the concession contract which includes the use of the Council branding etc. For further details see the service specification and tender pack.
Contract 1
Supplier
Contract value
- £208,450 excluding VAT
- £250,140 including VAT
Below the relevant threshold
Award decision date
11 December 2025
Date assessment summaries were sent to tenderers
19 December 2025
Earliest date the contract will be signed
12 January 2026
Contract dates (estimated)
- 12 January 2026 to 12 January 2027
- Possible extension to 13 January 2031
- 5 years, 2 days
Description of possible extension:
The contract duration is initially 12 months, there will be an option to extend the contract a further 12 months each year until the contract expire at the end othe 5 year period.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The contract duration is initally 12 months, there will be an option to extend the contract a further 12 months each year until the contract expire at the end of the 5 year period.
CPV classifications
- 71314000 - Energy and related services
Contract locations
- UK - United Kingdom
Information about tenders
- 3 tenders received
- 2 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Concession
Supplier
The National Energy Foundation
Suite 2, Challenge House, 15 Sherwood Dr
Milton Keynes
MK3 6DP
United Kingdom
Region: UKJ12 - Milton Keynes
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Contract 1
Contracting authority
London Borough of Hammersmith and Fuham (LBHF)
- Public Procurement Organisation Number: PHTW-6333-BQGD
Town Hall, King Street
London
W6 9JU
United Kingdom
Email: procurement@lbhf.gov.uk
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - sub-central government