Section one: Contracting authority
one.1) Name and addresses
DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS
Seacole Building, 2 Marsham Street
London
SW1P 4DF
Contact
Sara Bevan
network.procurement@defra.gov.uk
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-environment-food-rural-affairs
Buyer's address
https://defra-family.force.com/s/Welcome
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Environment
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
SOC Out-of-Hours Protective Monitoring Service
Reference number
C32398
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
Defra's Security Operations Centre (SOC) is reliant on a hybrid model for protective monitoring, whereby Defra's internal SOC provides coverage during standard business hours (09:00-17:00) Monday to Friday and an external supplier delivers monitoring outside these hours. Defra is seeking to reprocure this out-of-hours Protective Monitoring SOC service when the incumbent contract expires on 31st October 2026.
two.1.5) Estimated total value
Value excluding VAT: £1,200,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
two.2.4) Description of the procurement
Contract Term:
The Authority is seeking an initial contract term of 3-years, with two options to extend for 1-year each (3+1+1).
Route to Market:
The Crown Commercial Service's RM3764.3 Cyber Security Services 3 DPS. Suppliers must register on the DPS via CCS' website and meet the Contracting Authority's requirements to be considered for this opportunity.
Timelines* (2026)
10th March - ITT Stage 1 released
23rd March - ITT Stage 2 released
20th April - ITT Submission deadline
11th June - Contract Award
1st November - Contract Start Date
*Please note that these are provisional timelines and could be subject to change at the Authority's discretion.
two.2.14) Additional information
Please register on the DPS here https://supplierregistration.cabinetoffice.gov.uk/dps/RM37643?nav=0 to be considered for this opportunity.
two.3) Estimated date of publication of contract notice
15 July 2026
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes