Scope
Reference
DDaT25529 - IT Service Desk Software
Description
***** THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded without a competitive procurement exercise. UK Research and Innovation had a requirement for the provision of IT Service Desk Software.
Contract 1. DDaT25529 - IT Service Desk Software
Supplier
Contract value
- £23,504 excluding VAT
- £28,204.80 including VAT
Below the relevant threshold
Date signed
8 December 2025
Contract dates
- 8 December 2025 to 6 December 2026
- 11 months, 30 days
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Below threshold - without competition
Supplier
ZOHO CORPORATION LIMITED
- Companies House: 13424508
- Public Procurement Organisation Number: PWCH-5637-MCNJ
Suite 1.09, Challenge House Sherwood Drive
Milton Keynes
MK3 6DP
United Kingdom
Email: sales@eu.zohocorp.com
Website: https://www.zoho.com/
Region: UKJ12 - Milton Keynes
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. DDaT25529 - IT Service Desk Software
Contracting authority
UK Research and Innovation
- Public Procurement Organisation Number: PDQJ-7126-JDHG
Polaris House, North Star Avenue
Swindon
SN2 1FL
United Kingdom
Email: commercial@ukri.org
Region: UKK14 - Swindon
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
UK Shared Business Services Ltd
Summary of their role in this procurement: Shared service Provider
- Public Procurement Organisation Number: PMPN-7535-GNTG
Polaris House, North Star Avenue
Swindon
SN2 1FF
United Kingdom
Email: ddatprocurement@uksbs.co.uk
Region: UKK14 - Swindon