Scope
Reference
C404115
Description
The Simplify and Deliver programme aims to improve how our department operates in order to become more effective. Ministers, the Permanent Secretary and our own staff have cited the need to overcome unnecessary bureaucracy and inefficient processes, dismantle siloes, empower teams and make better use of supporting technology. The programme is proceeding through three phases: a) assess and prioritise the biggest opportunities for change alongside delivering some simpler changes, b) co-design harder changes, test and learn with a number of teams across the department before c) using these teams to support wider adoption of successful changes.
This requirement relates to one of our simpler changes, to streamline the process for internal recruitment in the department. This has been prioritised by a network of staff as a key challenge, and is high impact as most teams engage in it. Improvements could save significant amounts of time and speed up delivery by weeks. However, internally in DHSC we do not have many people with skills and experience in rapid process improvement, or with the ability to simultaneously make changes to digital systems to deliver improvements quickly. We are proposing to use specialist skills to support this process over a period of 5-6 weeks.
Objectives of the work:
• Prepare for process improvement of internal recruitment through understanding current process, stakeholders, digital systems, constraints, data collection/analysis
• Run a rapid improvement event to take process from current to improved state in a ‘live’ environment (i.e. improving the systems as the event progresses), where the new process is measurably faster and to a higher quality
• Conduct any follow up activity to ensure new process can be fully embedded
Contract 1. DHSC: FGO: Simplify & Deliver – recruitment process improvement support
Supplier
Contract value
- £24,700 excluding VAT
- £29,640 including VAT
Below the relevant threshold
Date signed
8 December 2025
Contract dates
- 15 December 2025 to 15 February 2026
- 2 months, 1 day
Main procurement category
Services
CPV classifications
- 79410000 - Business and management consultancy services
Procedure
Procedure type
Below threshold - without competition
Supplier
CANVS LTD
46 Greystone Avenue, Pinner, London.
London
HA5 5SL
United Kingdom
Email: mohamed@canvs.co.uk
Region: UKI74 - Harrow and Hillingdon
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. DHSC: FGO: Simplify & Deliver - recruitment process improvement support
Contracting authority
Department of Health & Social Care
- Public Procurement Organisation Number: PMQG-9965-CHZR
39 Victoria Street
London
SW1H 0EU
United Kingdom
Contact name: Joe Smith
Email: joe.smith1@dhsc.gov.uk
Website: https://www.gov.uk/government/organisations/department-of-health-and-social-care
Region: UKI32 - Westminster
Organisation type: Public authority - central government