Scope
Description
The National Physical Laboratory (NPL) intends to award a contract for the provision of Microsoft Support Solutions directly to Microsoft. This is an essential support service that is only available from Microsoft.
Contract 1
Supplier
Contract value
- £269,401.85 excluding VAT
- £323,282.22 including VAT
Above the relevant threshold
Earliest date the contract will be signed
24 December 2025
Contract dates (estimated)
- 1 January 2026 to 31 December 2028
- 3 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
Specialist expertise and solutions are required and only available from Microsoft.
Supplier
MICROSOFT LIMITED
- Companies House: 01624297
- Public Procurement Organisation Number: PGYN-4242-JRRY
Microsoft Campus
Reading
RG6 1WG
United Kingdom
Email: ukcdp@microsoft.com
Website: https://www.microsoft.com/en-gb/about/?msockid=3a4757f9f8b263bd2daa467cfcb26582
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
NPL Management Limited
- Companies House: 02937881
- Public Procurement Organisation Number: PYDB-8862-JBYM
National Physical Laboratory
Teddington
TW11 0LW
United Kingdom
Email: etenders@npl.co.uk
Website: http://www.npl.co.uk
Region: UKI75 - Hounslow and Richmond upon Thames
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)