Section one: Contracting authority
one.1) Name and addresses
Home Office
2 Marsham Street
London
crossingtheborder2024procurement@homeoffice.gov.uk
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/home-office
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Crossing the Border - Service integrator
two.1.2) Main CPV code
- 72227000 - Software integration consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Crossing the Border (CtB) is the steady state services and products which controls the flow of people and services across the borders. This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by an officer. Information from ports is processed by a central collection of systems, hosted in the cloud and on premise. These systems are built on top of a number of infrastructure platforms, leveraging a hybrid cloud model.
The central systems support 24 hours a day 365 days a year operations, requiring high degrees of resilience and availability. The existing applications run on diverse technological stacks and have been delivered over a 3-year programme and are expected to evolve over the next 5 years in line with government policy and operational need. The system is critical national infrastructure, incorporating official and secret data sets and related processes.
The Supplier will be responsible for transition and transformation leadership for CtB and the Digital, Data and Technology (“DDaT”) directorate providing programme delivery, management, governance, and assurance across digital delivery in the CtB DDaT programme. This document sets out the requirements for a Supplier to deliver transition and transformation leadership services for a minimum of 4 years from the start of the Contract with a possible 1 year extension option under the CCS Technology Services 3 framework RM6100. It has been split into core requirements specific to the CtB DDaT outcomes within MBTP and general requirements which apply to all product families across DDaT. These materials are based upon stakeholder consultation, analysis of the current organisational position and the strategic direction of travel, all of which have informed the view of services required.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £18,500,000
two.2) Description
two.2.2) Additional CPV code(s)
- 72232000 - Development of transaction processing and custom software
- 72261000 - Software support services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Requirements are listed within the published contract.
Procurement was let via CCS Technology Services 3 Lot 5.
two.2.5) Award criteria
Cost criterion - Name: Quality / Weighting: 50%
Cost criterion - Name: Price / Weighting: 40%
Cost criterion - Name: Social Value / Weighting: 10%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-033429
Section five. Award of contract
Title
Crossing the Border - Service Integrator
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
14 November 2025
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
KPMG LLP
15 Canada Square
London
E14 5GL
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £18,500,000
Total value of the contract/lot: £18,500,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Cabinet Office
London
Country
United Kingdom