Scope
Reference
PR0018
Description
Rossendale Borough Council is seeking tenders for the provision of retail water and wastewater services under a fixed pricing agreement for a period of three years. The contract covers multiple Council sites listed in the ITT schedules, with estimated annual consumption provided for reference. Services include consolidated monthly billing by direct debit, account management support (including online portals and bill checking), and compliance with all Council policies and statutory requirements. The successful contractor must provide adequate insurance and agree to all terms and conditions set out in the ITT, including commitments on social value, modern slavery, ethical conduct, and data protection. Estimated total contract value is £250,000 to £300,000 excluding VAT over the three-year term.
Total value (estimated)
- £300,000 excluding VAT
- £360,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 February 2026 to 31 January 2029
- 3 years
Main procurement category
Services
CPV classifications
- 65100000 - Water distribution and related services
- 90400000 - Sewage services
Contract locations
- UKD - North West (England)
Participation
Legal and financial capacity conditions of participation
Tenderers must demonstrate financial stability and capacity to deliver the contract. Evidence may include recent financial statements or credit checks. The Council does not require audited accounts or insurance cover prior to contract award; however, the successful supplier must provide proof of adequate public liability insurance before contract commencement.
Technical ability conditions of participation
Tenderers must demonstrate technical capability to provide water and wastewater services across multiple sites. This includes experience in account management, consolidated billing, and compliance with regulatory standards. Equivalent qualifications, certifications, or industry standards will be accepted where appropriate.
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
2 January 2026, 12:00pm
Tender submission deadline
9 January 2026, 12:00pm
Submission address and any special instructions
Tenders must be submitted electronically by email to tenders@rossendalebc.gov.uk no later than 12:00 noon on 7 January 2026. Documents must be attached in PDF or equivalent format; links to file hosting sites will not be accepted. No paper tenders will be accepted. Please ensure all required schedules and forms are completed and included as per the ITT checklist.
Tenders may be submitted electronically
No
Languages that may be used for submission
English
Award decision date (estimated)
16 January 2026
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | Price will be scored using the formula: Price Score = (Lowest Tendered Price ÷ Tenderer's Price) × Maximum Price Points The lowest compliant bid receives full points; others are scored proportionally. |
Price | 60% |
| Customer Services & Account Management | Assessment of account management approach, including responsiveness, online portals, billing support, and customer service standards. |
Quality | 20% |
| Finance, Legal & Procurement Compliance | Evaluation of compliance with RBC Terms & Conditions, data protection, ethical conduct, and risk management processes. |
Quality | 10% |
| Social Value | Contribution to social, economic, and environmental objectives in line with RBC's Social Value policy. |
Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Justification for not publishing a preliminary market engagement notice
Rossendale Borough Council engaged with framework providers and requested a renewal quote from the incumbent supplier to assess market options. Following this engagement, the Council decided to proceed with an open tender to ensure transparency and competition.
Contracting authority
Rossendale Borough Council
- Public Procurement Organisation Number: PTNM-4478-CMGT
Futures Park
Bacup
OL13 0BB
United Kingdom
Email: kevinfentonclough@rossendalebc.gov.uk
Website: https://www.rossendale.gov.uk/
Region: UKD46 - East Lancashire
Organisation type: Public authority - sub-central government