Scope
Reference
FRAM325/25
Description
The University of Birmingham has a requirement for the Provision of Maintenance Services for Access Control Systems. The service required includes reactive maintenance in line with defined service levels.
The University is seeking to award a Framework Agreement to a single operator.
The Framework agreement will be for a duration of three years with an option for one further one-year extension.
Please see the tender documents for full details
Contract 1. Maintenance Services of Access Control Services
Supplier
Contract value
- £0 including VAT
Above the relevant threshold
Date signed
15 August 2025
Contract dates
- 25 August 2025 to 24 August 2028
- Possible extension to 24 August 2029
- 4 years
Description of possible extension:
The contract can be extended with the agreement of both parties for one, one-year extension following successful annual performance and commercial reviews throughout the duration of the contract.
Main procurement category
Services
CPV classifications
- 50800000 - Miscellaneous repair and maintenance services
Contract locations
- UKG31 - Birmingham
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Reactive Call-Out site attendance - Priority 1 | Site attendance within 4 (four) hours of reported issue |
1 months |
| Reactive Call-Out site attendance - Priority 2 | Site attendance on the same day following reported issue |
1 months |
| Reactive Call-Out site attendance - Priority 3 | Site attendance by next 'working' day following reported issue |
1 months |
Submission
Submission type
Requests to participate
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Supplier
North PB Limited
- Companies House: 05217343
Carlton Court
St Asaph Business Park
LL17 0JG
United Kingdom
Telephone: 03338001111
Email: tenders-pb@north.tech
Region: UKL13 - Conwy and Denbighshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Maintenance Services of Access Control Services
Contracting authority
THE UNIVERSITY OF BIRMINGHAM
- Companies House: RC000645
Edgbaston
Birmingham
B15 2TT
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)