Scope
Description
This services provides a financial checking and triangulation of invoices so that those invoices which do not match the rota supplied by the provider are returned so that what we commission aligns with the invoice. The DRAR which is a system where health professionals submit the referral if they believe the individual is Continuing Healthcare eligible and Care Track is the data base and system used by All Age Continuing Care for all records both health and commissioning.
Contract 1
Supplier
Contract value
- £629,887 excluding VAT
- £755,864 including VAT
Above the relevant threshold
Earliest date the contract will be signed
5 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- 2 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Switching to direct award
Competitive procedure abandoned and Direct Award to incumbent provider approved as this approach will provide NHS Dorset with the flexibility to align its future digital solution with wider Cluster arrangements, supporting long-term strategic objectives, productivity, and efficiency gains in line with the NHS 10 Year Plan and ICB cluster blueprint. Awarding a contract as a result of the current procurement would not now be feasible. Delays in the process and decision-making mean it is no longer possible to mobilise and implement a new system by 31 March 2026, when the current contract expires.
Supplier
Xyla
- Companies House: 11582111
9 Appold Street
London
EC2A 2AP
United Kingdom
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
NHS DORSET INTEGRATED CARE BOARD
- NHS Organisation Data Service: QVV
- Public Procurement Organisation Number: PGWM-4538-ZGJR
County Hall Collinton Park
Dorchester
DT1 1TG
United Kingdom
Region: UKK25 - Dorset
Organisation type: Public authority - central government