Section one: Contracting authority
one.1) Name and addresses
National Audit Office
157-197 Buckingham Palace Road
London
SW1W9SP
Contact
ima orosei
Telephone
+44 2077985343
Country
United Kingdom
Region code
UKI32 - Westminster
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CPT_25_01 ERP (HR_System)
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
The National Audit Office (NAO) has awarded a contract for the provision of a fully integrated Software-as-a-Service (SaaS) solution encompassing HR, recruitment, and performance management functionalities. The contract will commence on Saturday, 31 January 2026, with an initial term of two years ending on Sunday, 30 January 2028. There are two optional 12-month extensions available, which could extend the contract until Wednesday, 30 January 2030.
The estimated total contract value, exclusive of VAT is up to £369433.47 and inclusive of VAT, is up to £443,320.16 over the four-year duration.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £369,433.47
two.2) Description
two.2.2) Additional CPV code(s)
- 72222300 - Information technology services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The National Audit Office (NAO) has awarded a contract for the provision of a fully integrated Software-as-a-Service (SaaS) solution encompassing HR, recruitment, and performance management functionalities.
This contract was awarded via Crown Commercial Services G-Cloud 14 framework
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The contract is awarded by direct call-off from the CCS G-Cloud 14 framework agreement, which was procured in accordance with the Public Contracts Regulations 2015.
Reference: Framework Agreement 2024/S 000-037392.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
1
Lot No
1
Title
CPT_25_01_ERP_System_(HR_System)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 November 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
XCD HR LIMITED
Worting House, Church Lane, Basingstoke
Hampshire
RG23 8PY
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
07418327
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £221,660.08
Total value of the contract/lot: £369,433.47
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
National Audit Office
157-197 Buckingham Palace Road
victoria
SW1W 9SP
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
National Audit Office
157-197 Buckingham Palace Road
victoria
SW1W 9SP
Country
United Kingdom