Scope
Reference
EMR/CW06/Cash Handling and Cash in Transit Services
Description
Services Required
This contract is made up of a variety of services which are dependent on the size, scale and staffing levels of each station. Services included as part of the contract include, collection and banking of cash/cheque bags, delivery of change, collection of waste tickets, ticket vending machine replenishment, basic troubleshooting of ticket machines, delivery of cash and documents and management services associated with day-to-day operations.
Ticket Office Services
• Collection of cash/Cheque bags
• Secure transit and banking of collected cash and cheques.
• Collection of document bags 'Secure Packages' from ticket offices
• Delivery of change such as smaller notes and coins.
• Collection and movement of waste tickets for central disposal.
• Daily reporting
Ticket Vending Machine (TVM) Services
• Collection of cash from Scheidt & Bachmann TVM's
• Secure transit and banking of collected cash.
• Topping up of change in TVMs
• Fingertip Maintenance to troubleshoot basic technical and operational issues at machines e.g. basic resets, removals of coin and ticket jams, reporting of issues to a central help desk.
• Replenishment of train ticket stock
• Daily reporting
Car Park Machines
• Collection of cash from Flowbird Parking Machines
• Secure transit and banking of collected cash.
• Fingertip Maintenance to troubleshoot basic technical and operational issues at machines and reporting of issues to a central helpdesk.
• Replenishment of ticket stock
• Daily reporting
Cammax Smart Kiosks
• Fingertip Maintenance to troubleshoot basic technical and operational issues at machines and reporting of issues to a central helpdesk.
• Replenishment of paper roll ticket stock
Total value (estimated)
- £600,000 excluding VAT
- £720,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 July 2026 to 30 June 2029
- Possible extension to 30 June 2032
- 6 years
Description of possible extension:
Can be extended for up to 3 years in 1 year increments
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Submission
Submission type
Requests to participate
Deadline for requests to participate
21 January 2026, 11:59pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
12 May 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Technical Ability | Quality | 70% |
| Commercial | Price | 30% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Utilities
Competitive flexible procedure description
Expression of Interest Stage
Procurement Specific Questionnaire stage including
Confirmation of core supplier information, Associated persons
Conditions of Participation- EMR Specific Questions
Conditions of Participation- Project Specific Questions
Initiation to Tender
Negotiation stage (optional)
Presentation stage (Optional)
Contracting authority
TRANSPORT UK EAST MIDLANDS LIMITED
- Companies House: 09860485
- Public Procurement Organisation Number: PYJP-8287-BJGL
2nd Floor St Andrew's House
London
EC4A 3AG
United Kingdom
Region: UKI31 - Camden and City of London
Organisation type: Private utility