Scope
Reference
C0454
Description
The Council is intending to commission information and advice services for people in Solihull to meet the needs of Adult Social Care, offering a general advice service which is accessible to residents, alongside targeted, specialist services delivered to communities. The scope of the service is currently under review and may contain:
• Improved health and wellbeing - for example, tenancy advice and support, safe housing support, supporting people in food poverty, supporting people in crisis to access further support, support to people with cognitive impairment, mental health guidance, low level information and guidance for those with long term conditions and disability, promoting healthy lifestyles, information and guidance on direct payments.
• Increased capacity and ability to cope - connecting people with community groups, support to retain safe housing, self-advocacy, work with other local support offers, identify national suppor
Total value (estimated)
- £2,722,116 excluding VAT
- £3,266,539.20 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 October 2026 to 1 September 2029
- 2 years, 11 months, 1 day
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKG32 - Solihull
Engagement
Engagement deadline
10 December 2025
Engagement process description
Solihull Council want to engage with the market to support the shaping of the next contract for the Information and Advice Services before commencing the formal processes to retender this service to provide information and advice services for people in Solihull to meet the needs of Adult Social Care, offering a general advice service which is accessible to residents, alongside targeted, specialist services delivered to communities. The scope of the service is current under review and may contain:
• Improved health and wellbeing - for example, tenancy advice and support, safe housing support, supporting people in food poverty, supporting people in crisis to access further support, support to people with cognitive impairment, mental health guidance, low level information and guidance for those with long term conditions and disability, promoting healthy lifestyles, information and guidance on direct payments.
• Increased capacity and ability to cope - connecting people with community groups, support to retain safe housing, self-advocacy, work with other local support offers, identify national support offers, support refugee and migrant communities with guidance on visas, work rights, immigration status etc., support for carers.
• Increased financial stability and resilience - early access to debt support and advice, support with completing forms for financial support, lasting power of attorney (LPA), deputyship and appointeeship applications, budget planning and support, debt and benefits low level and specialist support, distribution of grant funding on behalf of the Council.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
1 June 2026
Procedure
Special regime
Light touch
Contracting authority
Solihull Metropolitan Borough Council
- Public Procurement Organisation Number: PGWC-7578-LYDG
The Council House, Manor Square
Solihull
B91 3QB
United Kingdom
Email: procteam@solihull.gov.uk
Website: https://solihull.my.site.com/s/
Region: UKG32 - Solihull
Organisation type: Public authority - sub-central government