Scope
Reference
TEN-2526-030 (PA2023)
Description
Crisis management support to ensure robust preparedness, effective response, and continuous improvement in handling potential crisis events. To include quarterly horizon scanning briefings on crisis risks relevant to sectors like financial services and government, and the delivery of two crisis management drill exercises per contract year. Each drill must be supported by a detailed project plan, example assets, and thorough post-exercise debriefs and reports. In the event of a real-life crisis, the vendor must provide facilitation and coordination support to the Crisis Management Team, along with examples of similar services provided elsewhere. Finally, dedicated account management is required, with a single point of contact and monthly review meetings to ensure effective delivery across all service areas.
Total value (estimated)
- £93,600 including VAT
Below the relevant threshold
Contract dates (estimated)
- 7 April 2026 to 6 April 2028
- 2 years
Main procurement category
Services
CPV classifications
- 79430000 - Crisis management services
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
12 December 2025, 12:00pm
Tender submission deadline
9 January 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Approach to Project | Please provide your approach for delivering the requirements and how you would work with Nest including: • how you intend to resource this requirement (one person vs a pool) • lead time from request... |
Quality | 50% |
| Experience | Please provide a case studies (minimum of one, maximum of three) for how you have provided Crisis Management services to customers. |
Quality | 30% |
| Costs and financials | Please provide a cost for the provision of the services set out in the core requirements. Prices submitted should be in pound sterling, include expenses and be exclusive of VAT. |
Cost | 20% |
Procedure
Procedure type
Below threshold - open competition
Contracting authority
National Employment Savings Trust (NEST) Corporation
- Public Procurement Organisation Number: PQGC-5667-VDDT
10 South Colonnade
London
E14 4PU
United Kingdom
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - sub-central government