Scope
Reference
WS2389564595
Description
The current Private Hire contract at Manchester Airport and East Midlands Airport is reaching natural expiry.
A Private Hire experience is often what starts and ends a passenger's journey. It is crucial that MAG enters into a contract with partners who have adequate experience, are fully compliant with all aspects of industry laws, regulations and best practices and are committed to providing MAG passengers with first class customer service.
Lot 2. Manchester Digital Operation
Description
Digital Operation for Private Hire services at Manchester Airport.60% or more of bookings are forecast to be taken by mobile app or website.Values below are indicative to the concessionaire.
Lot 3. East Midlands Traditional Desk Operation
Description
Traditional Desk Operation for Private Hire services at East Midlands Airport.60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call.Values below are indicative to the concessionaire.
Contract 1. Lot 2. Manchester Digital Operation
Lots
Lot 2. Manchester Digital Operation
Supplier
Contract value
- £84,810,500 excluding VAT
- £101,772,600 including VAT
Above the relevant threshold
Award decision date
27 November 2025
Date assessment summaries were sent to tenderers
1 December 2025
Standstill period
- End: 11 December 2025
- 8 working days
Earliest date the contract will be signed
29 December 2025
Contract dates (estimated)
- 12 January 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years, 2 months, 20 days
Description of possible extension:
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.
Main procurement category
Services
CPV classifications
- 60120000 - Taxi services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Contract 2. Lot 3. East Midlands Traditional Desk Operation
Lots
Lot 3. East Midlands Traditional Desk Operation
Supplier
Contract value
- £18,602,657 excluding VAT
- £22,323,188.40 including VAT
Above the relevant threshold
Award decision date
27 November 2025
Date assessment summaries were sent to tenderers
1 December 2025
Standstill period
- End: 11 December 2025
- 8 working days
Earliest date the contract will be signed
29 December 2025
Contract dates (estimated)
- 12 January 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years, 2 months, 20 days
Description of possible extension:
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.
Main procurement category
Services
CPV classifications
- 60120000 - Taxi services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Information about tenders
Lot 2. Manchester Digital Operation
- 1 tender received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Lot 3. East Midlands Traditional Desk Operation
- 1 tender received
- 1 tender assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Lots that will not be awarded
Lot 1. Manchester Traditional Desk Operation
Description
Traditional Desk Operation for Private Hire services at Manchester Airport.
60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call.
Values below are indicative to the concessionaire.
CPV classifications
- 60120000 - Taxi services
Date of decision not to award
27 November 2025
Lot 4. East Midlands Digital Operation
Description
Digital Operation for Private Hire Services at East Midlands Airport.
60% or more of bookings are forecast to be taken by mobile app or website.
Values below are indicative to the concessionaire.
CPV classifications
- 60120000 - Taxi services
Date of decision not to award
27 November 2025
Submission
Submission type
Requests to participate
Procedure
Procedure type
Competitive flexible procedure
Special regime
Concession
Suppliers
Nova Car Hire Ltd
- Companies House: 10852399
6 Little Tennis Street
Nottingham
NG2 4EL
United Kingdom
Email: James.knox@dgcars.co.uk
Region: UKF14 - Nottingham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2. Lot 3. East Midlands Traditional Desk Operation
UBER LONDON LIMITED
- Companies House: 08014782
- Public Procurement Organisation Number: PTWC-8555-WTBW
Aldgate Tower - First Floor
London
E1 8FA
United Kingdom
Email: ulisse@uber.com
Region: UKI42 - Tower Hamlets
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Lot 2. Manchester Digital Operation
Contracting authority
MAG AIRPORT LIMITED
- Companies House: 11748654
- Public Procurement Organisation Number: PHNZ-5718-LHXL
6th Floor, Olympic House
Manchester
M90 1QX
United Kingdom
Contact name: Gregory Mina
Email: gregory.mina@stanstedairport.com
Website: https://www.magairports.com/
Region: UKD33 - Manchester
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)